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Ramada Tropics Resort & Conf Center by Wyndham Des Moines eee - (888) 406-7656
Ramada Tropics Resort & Conf Center by Wyndham Des Moines, 5000 Merle Hay Road, Urbandale, IA -(888) 406-7656
Area: Urbandale - Merle Hay
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2.5
HOTEL RATING: 
FAIR
2.5 out of 5 (561 Ratings)
3.7 miles from Urbandale centre
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Hotel Description
Located in Urbandale/Des Moines The Ramada Tropics Resort / Conference Center Des Moines features a full-service restaurant tiki bar and free WiFi throughout the property. Every room features a flat-screen TV. Some units have a seating area where you can relax. An on-site water park features a 40 foot pirate ship in a zero depth entry pool a lap pool and adult only hot tub. Guests can enjoy the on-site fitness center. Additionally the property offers a 24-hour front desk ATM machine and gift shop/arcade at the property. Ames is 26 mi from Ramada Tropics Resort / Conference Center Des Moines while West Des Moines is 6.8 mi from the property. The nearest airport is Des Moines International Airport 9.3 mi from the property.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Bowling
` Heating
` Water park
` Wheelchair accessible
` On-site parking
` indoor pool
` Poolside bar
` vending machine
` telephone
` alarm clock
` kitchenware
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Radio
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Kids' pool
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Guest Reviews

Overall Average Score: 
Fair (2.5 out of 5)

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2

Disappointing - 2.0 out of 5

Catherine Tue, 7 January 2025

Leaves something to be desired

Liked: The property was unique. It has a lot of potential.
Disliked: The resort shows a water park that is only open limited hours/ days. The pool that is available at usual hours is falling apart and not entirely clean. There was conflicting information about what time breakfast was served. The free breakfast is Great Value cereal, cereal bars and half of the juice offerings had a expiry date of last year. Thin sheets and no duvet.

1

Poor - 1.0 out of 5

Abbie Mon, 6 January 2025

Won’t be back again til...

Liked: Location
Disliked: Little kid pool area was closed due to another guest breaking glass near the pool. Staff was rather annoyed when I asked for a partial refund

0.5

Poor - 0.5 out of 5

Desiree Tue, 31 December 2024

Awful experience, will not go...

Liked: The pool is nice and my kids love it.
Disliked: The staff was unhelpful, rude, and intentionally messed up my reservation.

4.5

Wonderful - 4.5 out of 5

Carson Mon, 30 December 2024

Superb

0.5

Poor - 0.5 out of 5

Kassara Mon, 30 December 2024

Late Night Disruptions and Outdated...

Liked: The front desk and pool staff were very understanding and accommodating.
Disliked: The rooms need updating and a more thorough cleaning. They allowed children and drunk adults to be loud after midnight in the pool area which echos in the poolside rooms. The pool lights do not get shut off at night, so the lights shine right into the room. The beds are very uncomfortable. On our second day, there wasn’t any hot water in the shower. They are short staffed, which is no fault of theirs, but it resulted in our room being almost an hour late of being ready when we arrived, and the restaurant only had a couple servers. Overall, the rooms need updating and consistent rules need put in place for night hours.

2.5

Fair - 2.5 out of 5

Sophia Sun, 29 December 2024

Great! Except for Boss' Pizza.

Liked: We had fun at the pool and our room was alright.
Disliked: Boss' Pizza was extremely disappointing. It took over an hour for our food, staff was very unhelpful and honestly unprofessional, they did not give us the correct food which made us wait even longer, the food was cold and soggy, and the overall Boss's pizza experience was unsatisfactory. This has nothing to do with the Ramada Inn staff who were extremely kind and helpful!

0.5

Poor - 0.5 out of 5

Crone Fri, 27 December 2024

Bad

5

Exceptional - 5.0 out of 5

Maggi Sat, 21 December 2024

Great for kids bday party

Liked: Room side pool
Disliked: No remote for one TV and broken drawers

1.5

Poor - 1.5 out of 5

Katie Tue, 17 December 2024

poorly advertised and most amenities...

Liked: fairly comfortable bed and clean room.
Disliked: there was no warning about the waterpark being closed. the pool and “hot tub” was open even though there were closed signs. the pool was extremely over chlorinated making me itchy while being in the pool, and the hot tub jets didn’t work. the restaurant had very poor service even though we were the ONLY people in there. after waiting for boxes for 15 minutes and no staff anywhere in sight i called the restaurant, no answer, and had to go back into the kitchen and knock to find someone. also the soda machines dispensed out very warm soda. would not stay again.

5

Exceptional - 5.0 out of 5

Sudbrock Mon, 16 December 2024

Exceptional

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Ramada Tropics Resort & Conf Center by Wyndham Des Moines 5000 Merle Hay Road, Urbandale, IA