I loved it. Had to stay because I couldn't cancel after the venue cancelled my show but the hotel was great. Don't know why it gets so many 3 star reviews. It was very nice. Would book here again, absolutely.

Liked: Clean, quiet, comfortable.
Disliked: Sheet had a small stain but that's to be expected with white linens.

Almost everything else. When I first walked in there was a jackhammer in the lobby, no explanation or apology. I did ask about the shuttle to uptown as this is why I picked this hotel. I was told it would not take us uptown although advertized it would. I had to spend extra money for outside shuttle. When I got to the room there was no water, the phone service didn't work. So I went back to the lobby to report problem and was told it was being worked on. The staff I encountered was not helpful at all.

Liked: The bed and pillows were good.
Disliked: Entering hotel; no water; strong chemical smell in room; difficult to access room. Advertisement was extremely misleading.

Bad

Liked: Nothing
Disliked: Roaches

Exceptional

Do better

Liked: It was quite
Disliked: Water on floor from a leak and the sink didn’t work.

Poor

There was breakfast included as...

Liked: The shuttle was convenient
Disliked: The air ventilation was not great, I got sick because of the air in the room.

Exceptional

Decent day don’t expect a...

Liked: I like to clean linen the room
Disliked: I stayed there for three nights. No one brought me clean towels. The Wi-Fi never worked for me and the front desk messed up my key card twice making me have to walk through that big hotel multiple times.

For the money I was...

Liked: Nothing bad nothing good just blah. The bed was the best thing about this hotel
Disliked: Ice machine wasn’t on the floor I stayed on. Only saw it on the main floor.

Passable

Liked: The staff was friendly and the location was convenient.
Disliked: The rooms had a smell and the beds were very uncomfortable.