Uncomfortable and unhelpful

Disliked: We requested an extra pillow each as there was only one each in the room. We were told we could not have another pillow as it was not possible as the hotel was fully booked. This was clearly untrue as we were able to go on line and easily see that there was availability for that night. There also was no USB socket in the room. We could also feel the springs in the bed and the reception staff were particularly unhelpful. We have since cancelled a future booking.

Very good

Management need to be replaced...

Liked: Property wasn’t what I expected wasn’t very clean bed wasn’t as comfy as I expected
Disliked: Service from reception and management

Avoid

Disliked: Dirty room , uncomfortable beds .Poor breakfast

Good

Very good

Liked: Place is nice. There is the restaurant where you can eat dinner and breakfast. Shower was OK, I found pillows too soft but it's a matter of taste. Overall it's good quality for this money.

disgusting and feeling unsafe

Liked: we was offered a free drink of witch we refused and wouldn’t wait to vacate the property we also skipped breakfast as if there rooms are that dirty we had reservations about how clean the kitchen facilities was and was out of by this
Disliked: this hotel is worse than prison 2 mattresses on the floor for my babies to sleep on was not acceptable to start with but on moveing this out the at the norm g after see what looked like a blood stained mattress made the situation even worse to the room was extremely dirty and was parts having from the bath that was not safe the tv also never worked and and these was only one plug socket to change phones so we have the whole day without battery and 2 very bored babies as we couldn’t even put them a tv show on there was and extra door witch was boarded up and would have lead to next door the window didn’t open but was full of condensation and the room was constantly 26 degrees no matter how much we turned it down (very uncomfortable) although there was others complianing the opersitw that there rooms was too cold and there windows wouldn’t close no

Disappointing

Liked: Prices are reasonable some days and expensive some days. We asked the receptionist for an extra hour for prayer and they asked us for 10 pounds and if you want to leave luggage in the safe room it requires 15 pounds per person.
Disliked: The rooms lack some basics such as a refrigerator, iron, and ironing board. Some rooms have TVs without satellite channels. Some of the reception staff do not provide good service to guests. In addition, the hotel entrance gate is closed from some street entrances, which forces guests to walk to meet the taxi driver, a distance of about 300 meters.

Never stay again, id appreciate...

Liked: Not alot
Disliked: The room was absolutely filthy, dirt on the bathroom door and unit , mould in shower, hair in sink, there were only two plug sockets (non by the bed) the tv didn’t work, the the mattress’s had a lump in the middle that made it very uncomfortable