Ramada Encore Leicester, Leicester

Had everything I required - toiletries, towels and refreshments; very clean; worth more stars than given and reception very friendly and helpful.

Liked: Everything.
Disliked: Nothing.

Excellent hotel for visiting Morningside Arena. The room was clean but basic and excellent value for the money. The only issue was the noise from outside, which city centre on a Saturday night, should be expected and nothing the hotel can do about it. The Reception did move us to a quieter room without a problem but was still noisy.

Liked: The price for a city centre hotel on a Saturday night was excellent.
Disliked: Nothing that the hotel had control over.

Easy check in and check out. Lovely contemporary rooms, quiet rooms too - no noise from neighbouring rooms. Stylish bar/breakfast area downstairs; friendly staff.

Liked: Clean hotel in every area. Spotless rooms.
Disliked: None.

Comfortable room let down by...

Liked: Comfortable room, with plenty of space round a large very comfortable bed. Basic tea/coffee making facilities in room. Walk in shower, I noticed a lot of floor tiles in the shower had cracked/missing grout potentially allowing water to leak into floor below.
Disliked: Wifi was patchy and took a long time to connect, both on initial connection and subsequent reconnections. Very disappointed with the £45 charge for parking for three nights, thought that was excessive, to say the least. For a longer stay that would add considerably to the total cost. If I had wanted to take advantage of their, by their own admission, very limited on site parking that charge would have risen to £75. Could do better on the parking front!

Superb

Liked: Friendly staff. Very clean.
Disliked: Pneumatic hinges a bit strong for disabled or hands full, and quite a few to get to the room, also with one.

Exceptional

Frustrated & disappointed

Liked: Was not included
Disliked: Power points in room not working Bathroom was not very clean Surprised breakfast not included in price Extra cost for parking