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Overall Average Score:
Pleasant (3.35 out of 5)
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| 12.3 miles from Seattle centre |
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Rogelio Mon, 10 March 2025
Exceptional
Liked: Bed and pillows were super comfortable!
Disliked: Smelled a bit smokey.
Mellodin Mon, 10 March 2025
Very good
Mariah Sun, 9 March 2025
Convenient location that had everything...
Liked: This was a quiet location. Breakfast was included. Staff tried to help when things weren't working.
Disliked: Unfortunately, there were issues with the WiFi during much of the stay. Toiletries are in large containers which would have been fine, except one was empty. Wiring is very concerning. The light next to the bed didn't work and when I investigated further, the plug behind the bed was improperly installed. When I reported the issues, they were able to get me more toiletries for the next day and they were often working to get the WiFi working.
Stephen Fri, 7 March 2025
Very good
Joriah Wed, 5 March 2025
Exceptional
Tasha Sun, 2 March 2025
Exceptional
Daryl Sat, 1 March 2025
Fabulous check in staff!
Liked: The check in staff at this facility has ALWAYS been amazing!! The lobby is beautiful but the rooms and hallway need to be upgraded. The bed is comfortable and large! The TV was grainy and older should be upgraded as well.
Deborah Fri, 28 February 2025
Not worth it, plenty of...
Liked: Beds are comfortable
Disliked: Housekeeping services nonexistent, trash not emptied, no TP, coffee not refilled, towels not replaced until 4th day. Requested trash etc to be taken care of 3 times had to do it ourselves and when I spoke to manager she stated I was my fault “I had to request it” when I said I did she just stared at me and said it again. She even stated “ we cannot go into your room without your permission” as an excuse! Website clearly states daily housekeeping
Tasha Wed, 26 February 2025
Exceptional
Cool Tue, 25 February 2025
Exceptional
Liked: Loved the size and comfortability of the mattress. Showers were ample and room was very clean
Disliked: A staff member ran my card 2 times which resulted in my bank slamming me with overages and fees that I had to cover personally. The mistake was not mine. I was refunded the price for my room but am still disappointed I'm having to pay these ridiculous fees thru no fault of my own. My solution seemed to be a fairly reasonable one. I'm suggesting a comp for a room to equal the amount of my bank fees which equals $450. $150 for each time my card was run without my authorization. I could be one of those nasty mean old codjers that isn't willing to budge but I'm not.
