Awesome helpful staff. Overall an enjoyable hotel stay.

Disliked: Parking was a little tight.

I would return as very...

Liked: Comfortable bed, large room, big work area. Safety measures using floor access via room cards.The restaurant had friendly staff. I enjoyed the Indigenous artwork.
Disliked: The walk in shower was impossible to access using a walker as the bathroom was much too small and the bathroom door was a barrier.No ice machine by elevators on 6.The front desk staff ordering a taxi when I requested a car as I could not get in many SUV’s with my physical disability. The first time an SUV arrived. The second time a van was ordered and had to be rebooked when I was a bit short in time to meet a deadline.

Pleasant

Disappointing

I did not feel comfortable...

Liked: The staff were the only good thing about the location
Disliked: The rooms were very gloomy and felt dungey, the chair in the corner was stained all over and looked gross, the sheet lifted up and the mattress was gross and stained, random people sitting outside the entrance everytime we walked in and out no matter what time of day. Ordered food and had to walk all the way to the lobby to let the driver in as everything was locked up. Pool/hotub was not available to use

Average hotel experience

Liked: It was pleasant, lots of parking. The facility was clean & tidy. Staff were pleasant & helpful.
Disliked: It wasn’t in the safest area of the city. We were uncomfortable regarding safety outside the building. Inside, it was much better. We were disappointed that the pool was not available during our stay. Restaurant was very expensive for breakfast. Was expecting more for the cost, but was disappointed.

Not amazing, but would probably...

Liked: Location was ideal as we were going to a concert and taking the shuttle from Outlaws. Rooms were dated but did the trick for a night. Beds were decently comfortable - better than expected
Disliked: We made multiple specific requests for adjoining rooms and did not receive them. I requested via the Booking.com APP as well as called the front desk, which they acknowledged - upon check in they stated no request was made and blamed booking.com - frustrating experience after speaking to reps from both companies Rooms are dated, location is pretty rough if you're planning on going for a walk around the building, security seems pretty lax

It was the worst stay...

Liked: Nothing!!! Pool wasn’t operational and so many scetchy people around

Decent but frustrating

Liked: Convenience and staff
Disliked: Awful area. Truck was gone through. Some items stolen. Not a good part of town.

Pleasant

Liked: The bed was very comfortable. The room very clean. Staff was pleasant and approachable.
Disliked: Very noisy all night. Doors slamming, people talking loudly from about 1 till about 4 a.m.