Passable

Liked: **The Good:** **Great Location** – Close to Niagara Falls and attractions, making it easy to explore on foot. **Comfortable Beds** – Rooms are generally clean, and the beds provide a good night’s sleep. **Budget-Friendly** – More affordable than many nearby Fallsview hotels. **Indoor Pool & Hot Tub** – A nice feature, especially for families.
Disliked: **Noise Issues** – Thin walls and busy area mean you might hear hallway or street noise. **Expensive Parking** – Daily parking fees add up, which is frustrating for guests. **Some Rooms Feel Dated** – While clean, certain areas could use renovations. **Breakfast is Mediocre** – If included, it’s very basic; better options nearby.

Good

Disliked: A mini fridge was needed

Exceptional

Very good

Exceptional

Passable

Liked: Staff was friendly and helpful.
Disliked: Hot water took 10 to 15 minutes to get hot in our room which was excessive. Pool was freezing. Most of the light bulbs in our room were burnt out. Drawers were broken.

Not happy and very disappointed

Liked: We checked in for our relative’s wake and funeral and the funeral house was very close to the hotel. It took us only less than 10 minutes to get to the place.
Disliked: As soon as we enter the room there’s distinct smell The room is so filthy and dusty. Looks like it was never ever clean at all ‘cause there was a lot of dirty stuff on the carpet floor and some bugs crawling. Also, they don’t have disable parking available and the parking lot was so dark at night time, no lights were ever lit on their electric post. Not safe for their customers with issues with their vision most especially elderly people. I don’t know if the lights were busted or if they do have security camera to monitor for safety of their customers. Who knows with this situation you could be an easy target for crime like theft. Very frustrating and disappointing.

Pleasant

Good