Ramada by Wyndham Lebanon Guest Reviews
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1.4 miles from Lebanon centre |
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Terry Mon, 18 November 2024
Passable
Liked: Nothing
Disliked: That the bill was submitted to my debit card before I got there and it was 3 hours before midnight check in. The pre check in thing asked what time you expect to check in, I put around 8 pm and I didn't make it until like 10:30.. I also know the cancellation policy as in if you cancel you still have to pay for the room. Something seems fishy in the scenario that I am talking about. I was paying with cash at the property not by card so I feel that they wasn't authorized to bill my card and I know if I had of cancelled my reservation that it would have been taken from my debit card. If not for the fact that I actively monitor my credit cards and debit cards but for someone that doesn't pay that close of attention to their cards it could have went unnoticed and a theft would have occurred but at the bare minimum I now having to wait on the bank to release the hold that was placed on my account. I noticed it and went back told the front desk person that they had better cancel that transaction because I didn't authorize it and I had paid in cash. He proceeded to threaten me by saying that it was 250.00 dollars if I smoked in the room because I had asked if they had any smoking rooms when I checked in and I was smoking as I walked up to the night window when I checked in. I am truly disappointed with the situation as now I am having to wait for my money for something that wasn't even approved to start with because I stated on the reservation that I was paying at the property cash
Kyle Sun, 17 November 2024
Bad
Disliked: I got bit up by bugs while staying here! Currently waiting for the property to reply back as I want a refund! More than happy to post pictures if needed
Tracey Sat, 16 November 2024
Exceptional
Kenneth Sat, 9 November 2024
Very good
Jesika Thu, 7 November 2024
Very good
Liked: The jacuzzi
Disliked: Need more breakfast options
Steven Mon, 4 November 2024
Superb
Liked: Always quiet, clean and no complications- always enjoy my stay.
Disliked: No complaints.
Ronnette Sun, 3 November 2024
Excellent stay
Liked: Everything was great
Disliked: No complaints
Lynzee Fri, 1 November 2024
Exceptional
James Mon, 28 October 2024
Our stay was dampened by...
Liked: Liked the size of the room.
Hooper Sun, 27 October 2024
Very poor