Very good

Liked: A good stay.
Disliked: No problem very friendly.

Good

Bad

Great place to stay for...

Liked: Great staff rooms are clean and comfortable great value
Disliked: Could use more choices for breakfast by the coffee is good

Ada uncompliant

Disliked: was denied my room because they dont allow animals and I travel with my SERVICE ANIMAL

Good

Liked: Bed was comfortable
Disliked: Heavy traffic on I-15 very loud

Phenomenal customer service as well...

Liked: The staff was friendly and the property was spacious and clean! Upon check-in we met (Ram Ram) Gina, a phenomenal woman, who runs the front desk during the day. This is no easy job but she does it with ease and grace. She is competent and kind. She upgraded our room which did not house any kitchen necessities like a microwave and refrigerator. We were thrilled to see the room that she upgraded us to. It was gigantic and had a half galley kitchenette with so much counter space and had a sink, a refrigerator, a coffeemaker, etc. now the room itself was spacious and super squeaky clean! This is all thanks to the housekeeping dynamic duo of Vishnu and his wife Laated. The sheets and blankets smelled fresh and the bathroom was pristinely clean. When checking-out of hotels we make sure to gather all towels and place them into a corner of the bathroom. We also strip the beds and place the linens in a corner of the room. We finish up by cleaning the kitchenette area as well as the bathroom and all it encompasses with comet spray cleanser. We don’t just do this to get our cash deposit back. We’ve always done this. It is only fair that we as guests are accountable for the cleanliness of our room. Every single part of it that we utilize and even areas that we don’t. It’s just bad form to leave your hotel room in shambles for other people to clean up after your mess. This is just a crash course in proper manners 101!
Disliked: There is an element of bad actors that linger around the hotel but the folks running the front desk see every facet of the property on camera so for those who opt not to follow the hotel guidelines and arguably the guidelines of all hotels in the Salt Lake City area and its surrounding areas don’t get too terribly far in their failed attempts to breech the hotel entrance doors. Also, we were thrilled to learn that the Royal Inn will be getting a full makeover sometime in the next few months. With the remodel in the near future I can’t imagine that any of these would-be guests will be a thing of the past. There’s just no room for as I stated above “bad actors” who are wanting to engage in illegal activities. Zero room for shenanigans!

Bad

It was ok.

Liked: Breakfast was good. It had yogurt, muffins, bagels donuts toast cereal and waffles. It also has orange and apple juice as well as coffee. I loved that they had big bottles of shampoo and conditioner and lotion n the room to use. Lady at check in was very nice and very helpful.
Disliked: Dog was in the room next door it barked most the night so we didn't get much sleep. That wasn't the hotels fault just wished people could handle there pets better. I didn't like that it costs $100 in deposit that if you pay by credit card you don't get it back for 5 to 7 days but the lady that checked us in told us ahead of time so we were aware just sad it takes that long to ger back.