Ramada by Wyndham Downtown Spokane Guest Reviews
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2.3 miles from Spokane centre |
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Eileen Sun, 3 November 2024
Bad
Liked: Ample parking
Disliked: The hot tub was not working, which is why I booked the location in the first place. So that was a real letdown. I also booked it because there was supposed to be breakfast & it was a bag of stuff. I had to ask for a breakfast sandwich, which I didn't because I really shouldn't have to ask to get breakfast that was included. There was a loose ceiling tile in the room.The pool was very warm. There are not enough towels in the room or the pool area. Several tiles above the pool are damaged, and one looks like it's about to fall out.The bed was lumpy, and there were not enough pillows.
White Sun, 3 November 2024
Superb
Winter Sat, 2 November 2024
Pleasant
Antoinette Tue, 29 October 2024
Superb
Lacrecia Sun, 27 October 2024
Rude staff, there isn't renovations...
Liked: They offered a heated pool, hot tub, warm breakfast with waffles neither were available, I earned a free breakfast from booking.com for a old hard small muffin and a coffee from a pot with mold. They did not update the website of booking.com or their hotel website nor tell us until we were checked in and i had to ask. I canceled reservations elsewhere to stay here for those specific things, heated pool and the darn waffle breakfast. They also shut down the stairs for "cleaning" at night and I cannot take an elevator, so we slept in my car. We were not able to sleep in the bed or go to our room until 9am. That is ridiculous and nobody was cleaning anything. There also is no renovation happening at this hotel or any construction happening. We also asked for another shampoo and body wash so there would be enough for the both of us, but they didn't bring anything after saying they would in the text they sent my phone and after I called down asking if I could come grab one or if they wanted to drop it off by the door if we were out. We are on our vacation from working so much and we never get time off or time alone as we have 4 kids at home. This was a waste of my money and the worst stay I have ever had. They have extremely rude staff who just talked over me and interrupted me very loudly. The lady work graveyard yelled at us about the stairs, the lady working around checkout time was horrible and should be fired if she can't handle customers. I want my entire amount refunded and an apology
Disliked: Nothing at all! I want my money back, this hotel is a joke.
Powell-sharp Sun, 27 October 2024
Pleasant
Wesley Sat, 26 October 2024
Seemed like it had a...
Liked: Decent price. Workers were friendly.
Disliked: Very outdated room, didn't feel very clean, lots of wear and tear. Mold in the bathtub caulking. For 50 bucks more you can stay somewhere much much nicer.
Phil Thu, 24 October 2024
Older facility but clean
Liked: Rooms and common areas were clean.
Disliked: Hotel is showing its age. It could use updating throughout. The heater quit in the hot tub the evening I was there. The response from the front desk was "We will have to wait until maintenance comes in tomorrow morning"
Brian Thu, 24 October 2024
Decent
Liked: Comfort
Disliked: Bad area, partially broken shower tap.
Jeanne Wed, 23 October 2024
This is a great basic...
Liked: We chose this hotel for its proximity to a medical facility and for the breakfast benefit, both of which were convenience for us. The room was quiet for recuperating.
Disliked: I was disappointed in the breakfast - I had hoped for a hot breakfast. I also didn’t like that there was mold/mildew in the tub/toilet room.