The hotel was very nice and within walking distance to the Kalamazoo State Theater.

Liked: The staff was wonderful!

Superb

All the employees were great!…

Liked: The ice machine made noise in our room every time it need3d to add water, this should not vibrate through the wall, go listen and see if you would accept that?
Disliked: Web page said free breakfast that was incorrect T

Exceptional

Liked: Great location. Real Starbucks in the hotel and hotel staff was friendly and helpful.
Disliked: Parking garage. Wasn’t aware there was valet the hotel emailed where to park ourselves.

Exceptional

Liked: The entire experience was beyond expectations. There is not one thing we have negative to say. As a family who travels and has experience with hotel stays this was the nicest hotel we have stayed at. We could not get over the amenities as well as the professionalism. Our son still can’t get over the food at the hotel restaurant!

Very good

Exceptional

Exceptional

Liked: The comfort and atmosphere also the employees were really nice!
Disliked: Paying for parking! And the breakfast buffet was very basic with flavor & food

Exceptional

For rest no-no need new...

Liked: The hotel was beautiful staffing was amazing
Disliked: The bed was like a rock they need to invest in new materialized in working on their new comfort for sleeping well not anything else it beautiful throughout the hotel just needs new bed mattress