Radisson Blu Toronto Downtown, Toronto

The hotel was clean and the rooms were nice. The bed was comfortable. We were pleased. The only thing I will recommend is to have a better signs for the hotel. We circled 3 times in the area and had to call the hotel for directions to actually find the entrance. The sign is not visible from all directions. Please correct that issue.

Liked: Clean and comfy.
Disliked: TV remote wasn't working when we got there.

This hotel is close to CN Tower and Billy Bishop Airport. Staff is friendly, room is clean, bed is very comfortable and bathroom is stylish. Buffet was excellent. Dinner was very good also.

Liked: Comfortable bed, Clean room, stylish bathroom

Exceptional

After paying $1,200 for 1...

Liked: The location was great, and the room was nice.
Disliked: The toilet in the room was not working when we arrived. Requested maintenance to fix it, someone came up, worked on it, said it was fixed but it still didn't flush. Requested it be fixed again and someone came up and said they fixed it but again it didn't flush properly. Basically, we did not have a working toilet the entire stay.

Pleasant

Exceptional

Made the trip to see...

Superb

Good

Liked: Location of the property was phenomenal!!!
Disliked: We got “upgraded” because our room wasn’t ready for an hour. Then the room we got in was completely different from what we originally booked. The “upgrade” included a dirty floor with glitter everywhere, gems all stuck on the floor (most likely due to the concert the night before), and NOT the view we paid almost $2k for.

Very good

Exceptional

Liked: Paid an arm and a leg to stay here for the eras tour but it was worth it!!! The staff was so warm and kind. We were blown away by the extra effort put in to make it extra magical! Balloon arch photo ops of each era scattered throughout the hotel, life size cut outs of Taylor, plus friendship bracelets given upon check in! Hotel was actually quite nice in person! It felt high end and everything was nice and clean. The less than 10 min walk back from the Roger’s Center was awesome after a full night of singing and dancing. Highly recommend if you are staying for an event there. Thank you Radisson Blu!

Amazing location with cozy, clean,...

Liked: I attended the Taylor Swift concert with my daughter so the location to the Rogers Centre was fantastic. The bed was very cozy and the room was spacious. It was a great size for a one room hotel room. The washroom was clean but relatively small. The lobby was decked out for Taylor Swift which the hotel didn’t have to do; that really added a special touch. The check-in reception was welcoming.
Disliked: The breakfast at the Watermark was terrible. All food that was supposed to be warm was stone cold (waffles, cheese omelette, hash browns, etc.). The waffles were so cool that I actually wondered if it had just been thawed only from a frozen package and not toasted. The hash browns were so cool that they were tough to cut through. One customer with a child complained about same thing and left without eating. Let’s just say for $35 per person x2 ($70 plus tax), I was expecting more than for my daughter to wind up eating cereal from the mini boxes they had out. I didn’t even bother to eat the cold omelette. They should just pull doing breakfast - if they don’t have access to a kitchen and effective warming plates for their buffet.