Good

Liked: The location of the hotel is good and the building itself is stunning , staff were lovely and gave good recommendations . The rooms are spacious and good size bathroom .
Disliked: The hotel is in the process of being refurbished which I didn’t know when booking . Personally from the work done so far I think the interior design is disappointing . The new reception in white plastic just not in keeping with the building . The corridors are dark and stuffy . Just not my taste .

While the staff were extraordinarily...

Liked: The breakfast was varied and generous, and the staff very helpful and cheerful. I understand a number of staff had been let go while the restoration was being completed, which accounted for the restaurant being largely non-functional except for breakfast and room service.
Disliked: When I arrived the hotel resembled a building site and apparently will remain so for up to four more months. The Reception was reduced to a small corner on one side of the entrance, and there was no direct access to the room; two different lifts had to be used, one on either side of the building; the main entrance hall was filled with scaffolding; the restaurant was unusable except for breakfast (and possibly pre-booked external events). I had reserved a room for one person for 4 nights and paid Booking.Com over £800 in advance. I expected a great deal more than this (it certainly does not look like the photo above). Booking.Com should have arranged for better information and communication with prospective clients and reduced prices.

Exceptional

The staff were exceptional—polite, attentive,...

Liked: Everything was perfect!!!

Great

Liked: Historic building
Disliked: Restaurant was part of foyer

Good

Liked: Super nice staff! Room was spacious and comfortable.
Disliked: Breakfast could be a bit better for the price. Especially the very standard warm food: scrambled eggs, sausage and beans. We’re in France, so a nice French breakfast would’ve been more appropriate. Maybe some rillette or so… also, one couldn’t open the windows.

Lovely stay, lovely room and...

Liked: Spacious room with lots of nice treats!
Disliked: Very long check in! Maybe stipulate you want Childrens ID with accompanying parents on the booking.

Superb

Superb