Amazing staff - luxe with...

Liked: Diego and Camille were amazing
Disliked: There was nothing to dislike about total 10/10

Great location, awesome happy hour...

Liked: My host showed me room options and that was key for a great stay. Everyone working there went beyond to make sure not only I enjoyed my stay but all the other guests.
Disliked: My room showed lots of wear and tear.

Exceptional

I go there again

Liked: Cleaning was excellent

Tranquilly, comfort, cozy

Liked: My highest recommendation comes from the fact that I have urged my son, family, and friends to choose this place whenever they visit Queenstown. Why? From the moment you step through the door, the staff envelop you in warmth, making you feel like a cherished member of their family. You are welcomed as if you are returning home. The accommodations are truly exceptional. The beds offer unparalleled comfort, the pillows are just right, and the room designs are nothing short of exquisite, reflecting careful thought and attention to detail. Breakfast is of outstanding quality, and the evening drinks paired with delightful finger foods are simply irresistible! We’ve had the pleasure of meeting fascinating people and enjoying wonderful social interactions. Set against a stunning alpine backdrop, this location is conveniently close to the town's restaurants and shopping areas, with a medical center nearby for added peace of mind.

Superb

Heaven on earth.

Liked: We LOVED the hospitality of the staff was beyond exceptional, the view was breathtaking, the location was AMAZING, the room was more than we could have dreamed of, and the attention to the guests was better than a mother's house. We cannot think of any other place where we would like to stay. It has ruined it for every other hotel. We cannot wait to return and stay in the same hotel. I'm sorry that we can only give 10s. It deserves a score much higher than that.
Disliked: Having to leave.

Great stay

Liked: Breakfast was great cook to order

Exceptional