A little disappointing. Felt sad....

Liked: I liked the reception area and easy parking
Disliked: When I arrived at 11 from a long journey, we didn’t get told that maybe we could check in an hour early ( at 2) if the room was ready. Just a straight no not until 3. Also I chose it for my husband’s 50th stay and no Prosecco in the room ( I had this for my 40th at a hotel) and it meant so much. The receptionist wasn’t very helpful about how to get to the shops. We were just told to drive in! In the end we walked and it was no big deal.

Great!

Liked: very good

Lovely hotel, great location

Liked: Such a beautiful hotel, restored so well. Great location!
Disliked: The room was so hot and we couldn’t turn the radiator off. Also the shower was in a weird angle so water went everywhere.

Very good

Liked: I've been coming to The Queen's Hotel for many years, I love this hotel. The Staff are always very helpful & friendly.
Disliked: Standard Double Room.Two people in a Single sized room with double bed, not much room to get around the bed.Needs a link of paint on the walls & skirting boards.

Very good

Great brekkie and location

Liked: Staff very helpful and efficient; very clean and location excellent.
Disliked: Our room although furniture and bed were lovely the room and bathroom were a little bit tired' needed a little bit of paint and update

Fantastic Wedding stay

Liked: The staff were incredible as we stayed here while we had our wedding in Portsmouth! Prosecco and decorations made up in our room, as they knew it was for our wedding, was a really great touch. I would recommend staying here as the staff alone make this hotel. The lobby is very well decorated and a lovely place to stay.

Well run great staff very...

Liked: Excellent
Disliked: Nothing

A disaster, the night Porter...

Liked: I liked that they offered me a refund after I complained about their poor service and poor quality room offered
Disliked: The room was too small so they offered me another one. The room offered was next to external condensers, only had blinds (no curtains) and my room was illuminated from a neighbouring room from a bright light . I complained and then moved to another room At 2.30am as I was not able to sleep. My stay was for an important meeting. In my haste my bag broke as I had to pack it up in the middle of the night. I was so disappointed with the hotel I didn’t want to eat their breakfast. I left the hotel tired, hungry and with my possessions in a Lidl carrier bag…. Very disappointed !