Exceptional

Exceptional

Very poor

Liked: The manager let us check in 2 hours early due to room availability.
Disliked: The bed in room 316 is the worst hotel bed I’ve ever slept on. I had to layout the pillows and sleep on top of them. The bed has no padding. When I brought this up to management at check out, I was told all the beds were new. Maybe new to the hotel, but not new. If there were new, the purchased the worst quality mattresses. The shower curtain rod was loose and the shower curtain wouldn’t close all the way. The bathroom exhaust fan didn’t seem to be working because my son saw black mold in the bathroom.

Overall stay was amazing and...

Liked: Heated pool, large room, comfortable bed, free breakfast
Disliked: Jacuzzi doesn’t work, dog hair on couch on the sofa in my room

Bed bugs sums up our...

Liked: Location was good, fairly close to restaurants. Towels were nice.
Disliked: It was dirty and we found bedbugs in the first room assigned but thought we’d be able to just switch rooms but unfortunately we found bedbugs in that room as well. Carpet was stained and couch in room looked dirty as well.

Passable

Staff was inappropriate. Reported it...

Liked: My family was treated horribly by a staff member that was supposed to be restocking breakfast. Don't expect to get the breakfast you pay for if you stay here.
Disliked: Staff with terrible attitude

Superb

Both days were very cozy,...

Liked: The breakfast Very Delicious. Excellent .I loved the waffles, and the person who served the food was very friendly and taught us how to make the waffles. :)