Quality Inn & Suites Guest Reviews
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0.7 miles from West Helena centre |
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Clarissa Tue, 13 August 2024
non existent
Disliked: This location did not exit it was one in that city but this one wasn’t and when i went to the one that did exist i did not have a reservation
George Mon, 8 July 2024
Not worth the money over...
Liked: Nothing very disappointed
Disliked: Didn't get the room i book very dusty not clean well
Michele Thu, 4 July 2024
Disappointing
Liked: It was OK
Disliked: Bed was not comfortable, room was VERY DIRTY!!! When we got to the room it was Extremely Cold!
Cleo Thu, 27 June 2024
I drove 5 hours and...
Liked: Nothing.
Disliked: The staff gave our rooms away. Put us in smoking and lies about my reservation.
Lashawndra Mon, 17 June 2024
Do not stay here even...
Liked: Customer service
Disliked: The run down of the place. No full breakfast like egg and sausages like usual. Just cereal, oatmeal, and muffins. Also, roaches. Power went out one room had to get another. Customer service was outstanding, just the place is now run tf down. Stop at Forrest City instead. Will not be back.
Lane Tue, 28 May 2024
Pleasant
Carlos Fri, 24 May 2024
Internet pictures are deceiving, not...
Disliked: The room we reserved with two queen bed was dirty, crumbs in chair, toilet brown ring, non smoking but smelled heavy smoke. Receptionist gave us another room but only a double bed, my wife is big and I got pushed off the bed.
Anonymous Fri, 17 May 2024
Liked: Water was hot
Disliked: No
Catherine Thu, 9 May 2024
Passable
Liked: Price
Disliked: Run down and outdated looking room...hot water in shower was spotty. Dirty disgusting looking outside swimming pool . No extra pillows , blankets or towels.
Patrick Thu, 11 April 2024
Liked: It was the best option for the area and other than being old and a bit run down was comfortable and functional. Does have many upgrades especially in USB ports.
Disliked: Carpet was soaked in front of fridge, and no safety bar in tub (wife almost fell trying to get out of tub). Desk clerk was very standoffish.