Quality Inn & Suites Guest Reviews
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1.5 miles from Silverdale centre |
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Donna Sat, 22 March 2025
Not very good Will not...
Liked: The breakfast was 15-20 minutes late so i did not partake.
Disliked: No internet and i had to call 2 800 numbers to be told their was trouble with equipment and their tech had left for the day. At 4 pm?, checkin time for a motel? I dont think i should have had to call anybody, staff should have.Also there was very noisy garbage pick up outside my window at 5:45 AM.After the stay i was told that there is a discount for hospital stay, but nowhere was that info.garbage pickup outside my window at 5:45 am!And no elevator.
Kenneth Wed, 19 March 2025
Not as nice as expected....
Liked: Location
Disliked: It was very shabby. The window in our room was covered in mildew/mold.
Veronica Mon, 17 February 2025
Very pleasant
Liked: Very clean
Disliked: They haven’t refunded my $50 dollars
Missy Sat, 8 February 2025
Bad
Liked: Nothing
Disliked: Having to go upstairs despite being disabled which created a serious fall.hazard. then my mom went to go to the bathroom and found roaches.staff didn't show care or concern for either issue and just shrugged it/us off. Won't be coming here again
Becky Sat, 8 February 2025
Passable
Liked: Breakfast, Coffee
Disliked: My room was so cold. No extra blankets. Did get help to reboot the heater situation.
Jodie Wed, 5 February 2025
Very good
Willis Thu, 30 January 2025
Superb
Liked: The location is close to everything in Silverdale t
Disliked: The room was very cold when we came in but warmed up fsst.
Tufaina Mon, 20 January 2025
Breakfast was the best all...
Liked: Great
Disliked: Not the property but the receptionist on Sunday from 7 through the check out time. She was not helpful when I let her know that I was trying to do some work but the internet was not working. I waited for her call back as she said she will but no call. I then went down to let her know again at 8pm her response was not helpful and also not professional .
Jessica Wed, 15 January 2025
Terrible customer service
Disliked: I was billed for a canceled reservation. We were told they had no power or heat, gave us the option to cancel and now they are billing me a month later.
Greg Sat, 28 December 2024
Good
Liked: Staff was friendly, hotel was clean
Disliked: Beds need to be updated. Super springy and uncomfortable.