Quality Inn & Suites West Chester Guest Reviews
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1.9 miles from West Chester centre |
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Lucy, Milford, visiting Longwood Gardens Fri, 19 July 2024
We arrived at the hotel and walked into the building. It was very clean and had a very nice atmosphere. What disappointed me was the fact that there was no pool. It states in the description of the hotel that there is a pool. We were there 7/14- 7/18-24. This was an extremely hot few days! When I checked in, I asked about the pool; the clerk informed me that the pool had been closed for at least 5 years! I think they need to update the website! The grab and go breakfast was a frozen sandwich. You had to ask for it. The coffee was horrible at the breakfast bar. Although the coffee provided in the room was very good!
Liked: The room was very clean.
Disliked: No pool and breakfast was a frozen sandwich.
Stephanie, West Chester Pennsylvania Wed, 6 November 2013
Really enjoyed this hotel.
Liked: Bed was very comfortable.
Disliked: No negative reviews.
Denise, Butler Sun, 22 April 2012
Liked: Clean, attractive room; internet access; flat screen TV; pleasant employees.
Disliked: Stained carpet; inconsiderate loud people in nearby rooms; difficulty finding same entrance when leaving to find my car. Had to walk around the building.
Rose Fri, 18 October 2024
Passable
Susan Wed, 9 October 2024
Exceptional
Liked: I was very surprised it was very clean and comfortable.Of all the places I have stayed this was my favorite.
Disliked: Comparing to other hotels I can't think of anything. Maybe a better breafast
Michael Fri, 4 October 2024
Superb
Liked: Excellent management and staff.
Miles Mon, 30 September 2024
All right but definitely not...
Liked: Good water pressure good hot water large comfortable bed old fashioned heat lamp in bathroom Ample parking
Disliked: Breakfast was terrible- bottle of water,granola bar and jimmy dean sandwich. Dated building definitely not a conference center first day hallway smelled like weed second day like carpet fresh The driveway is not marked well and easy to miss.
Brad Mon, 30 September 2024
Good comfortable stay
Liked: Good comfortable stay. Room was clean and the breakfast to go came in handy. Only issue was that the bathroom was small.
Aliesha Fri, 20 September 2024
Very good
Garcia Tue, 17 September 2024
Exceptional
Beddall Sun, 15 September 2024
It was a good value
Thomas Thu, 12 September 2024
Could have been less stressful
Liked: Clean
Disliked: Attendant seemed uninterested. Had to wait while he watched his phone then pause what he was watching. I couldn’t get in a side door because the key didn’t work, he put it in some machine and said it would work now. It didn’t. Had to ask another guest at a different door to open it because I was carrying two guitars ( for the second time) went to the desk again after I couldn’t get in my room. He escorted me to the room and was able to open the door by quickly inserting and retracting the card which wasn’t explained to me in the beginning.Tv was outdated. Couldn’t use streaming.
Claus Tue, 10 September 2024
it was a convenient stay...
Liked: spacious room.
Disliked: opaque curtain could not close (the sheer curtain could). "Grab and Go Breakfast" is really that, and even worse - they told me it is comprised of a bottle of water, sandwich that contains egg, cheese, and sausage, and granola bar. I oppose to bottled water - I can drink faucet water for free and without throwing away plastic; I am vegetarian, so I can't eat the sandwich. I did not even ask for the breakfast. I think that even at the grab concept (less work for the hotel) the offer should be of juices, not water, and option of pastries, not only sandwich.