Quality Inn & Suites West Bend Guest Reviews
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1.7 miles from West Bend centre |
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Lisa Sun, 1 December 2024
Exceptional
Lucy Fri, 29 November 2024
Very good
Liked: Canine friendly!
James Mon, 25 November 2024
Passable
Amy Sun, 17 November 2024
Good, would come back again.
Liked: My friends live in Allenton, so this location worked out perfect. It's also very convenient to shops and restaurants. Pool and spa looked nice. Room was comfy but needed more pillows. There were 2 small pillows on a big king bed.
Disliked: The maintenance and up keep of the building. Carpet in hallways and the walls could use updating. The drain in the sink didn't drain well..
Leah Wed, 6 November 2024
Good location but definitely could...
Liked: I liked the breakfast.
Disliked: The room we were in had bugs which I’m assuming it was a roach I have a picture. Was super upset that the spa was closed that should have been mentioned hence was the biggest reason we went to that hotel in the first place.
Escoe Tue, 22 October 2024
After a long day of...
Liked: Price
Disliked: Hot tub didn’t work. Dirty linen left behind chair in room. After settling in had to move to a different room. Bathroom was filthy. Not accommodating at all. Bed was uncomfortable
Alice Mon, 21 October 2024
Never again. Choice Hotels should...
Disliked: This hotel was disgusting; smelled, dirty, there was no elevator and in the stairwells the ac wasn't working. Lights and doors were broken in rooms. The cabinets in the kitchen area had garbage running down them. The towels were very small and threadbare. The staff couldn't communicate well and we were told that because we booked through booking.com they couldn't do anything to help. I tried to let corporate from Choice know of these conditions but not much was done about it. I spent a lot of money for 2 rooms for 2 nights for terrible experience. Couldn't leave - family wedding in area.
Kim Mon, 14 October 2024
Exceptional
Steger Tue, 8 October 2024
Mediocre experience. Will try somewhere...
Liked: Convenient location.
Disliked: Sink and tub both drained poorly/slowly. Small/low bathroom vanity.
Lisa Tue, 8 October 2024
Everything fine.
Liked: Friendly staff, everything nice.