Very good

Disliked: No salting was done and icy area. Almost slipped.

Bad

Liked: I loved that there was a park down the road along the river.
Disliked: Don't believe the pictures on certain rooms. Thought I booked a single queen room with the whirlpool. Called the property on December 19th to confirm. Spike to a lady at the Front Desk who informed me that only the King rooms have the whirlpool. She told me she changed it to that for me and there would not be an extra cost. When I got to the property and got the keys, I noticed nothing was changed and was given a double queen. Went down to talk with Front Desk and showed them that on the website for booking that this is what I requested and that I had spoken to someone, and they changed it to the room I requested. I was told that if I wanted to upgrade, I would be charged extra. I explained that I had called on December 19th and spoke with a lady, and she changed at and informed me it would be no extra cost. Proceeded to tell me that I would need to pay. Just paid the extra $122, I believe. I was also informed that locks were being changed, so I had to close the door a certain way and wasn't able to deadbolt my door. When I got to the room, it was clean. You can tell the walls have never been washed as there were spilled items or something on the walls. I used the whirlpool for maybe 5 minutes and got out as I turned on the jets and chunks of mold and hair came out. The fridge kept freezing my food no matter how much I turned the dial in the back. Overall, I was not satisfied.

Bad

Once I got the room...

Liked: Location
Disliked: They should have turned the heat on before my arrival, the room was freezing!!

It was respectable, nothing special.

Liked: I found a Bob Evans close by and didn’t experience anything of their breakfast.
Disliked: Room was very cold at check in, but perhaps because I was a little earlier than their posted time. Toilet seat was so loose on toilet I felt a bit unsafe.

Fragrance overwhelming, no gluten free...

Liked: Easy check in
Disliked: The fragrance they use is very overwhelming. No gluten free options for breakfast

Average condition of hotel.

Liked: Breakfast was adequate.
Disliked: Room cleanliness needed some attention…cobwebs in corners. No bugs found.

I won't be staying g...

Liked: Not much
Disliked: There were gaps in the door frame, allowing me to see lighting and carpeting from the hallway. The breakfast was nearly non-existent. 8:00 and only stale cereal, 2 apples and a couple yogurts available. Waffle batter was empty. Elevator sounded like a death trap.

Okie doke

Liked: Location
Disliked: Breakfast was shut down to soon