Quality Inn & Suites Walnut -City of Industry Guest Reviews
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Write a review
Tolosa Wed, 8 January 2025
Good
Xiaohui Sun, 29 December 2024
Very good
Guy Fri, 27 December 2024
This property needs an upgrade....
Liked: Good location right off freeway. Easy free parking.
Disliked: Got a horrible sinus reaction to something in that room. It went away as soon as I got the heck away from there. The bathroom sink had cracks around the drain and there were dark brown spots on the bathroom counter. $35/night is WAY TOO MUCH to have our dog in our room for this low-end property. We stay all over with our dog and NEVER have to pay that much. Even though we got a great parking spot right outside the hallway door, that door was malfunctioning and our key would not allow us to enter through it. TV remote would not work and had to have maintenance come resolve it. Front desk staff didn't know much about the area when we asked. Breakfast looked so bad I just walked in and walked out to eat elsewhere. Coffee was poor.
Benita Thu, 26 December 2024
The staff should work more...
Liked: The location was good
Disliked: The property itself was good . What I didn’t like was u got there and no one was at the front desk . I rang the bell several times and I even called the place over 6 times. Finally 20 min later someone got to the desk. It was Christmas Eve and I had somewhere to go my family was waiting for me. Then to top it off the girl had horrible customer service
Tina Mon, 23 December 2024
please stop listing this place...
Liked: nothing! the demolition team needs to put this place out of its misery!
Disliked: ugly, dirty, old, overpriced
Santiago Sat, 21 December 2024
Bad
Kenneth Thu, 19 December 2024
We liked the hotel, but...
Liked: The breakfast, the parking near the door, etc.
Disliked: Some of the equipment didn't work 'til maintenance came to address it: the TV, the safe, and eventually we had to change rooms, and the manager on duty said it was "unfortunate, rather than "we're sorry." Also, we they rekeyed the new room, they only did it for one day, so we got locked out on our second day, and the WiFi had to be reconnected.
Jose Thu, 19 December 2024
Passable
Troncoso Mon, 16 December 2024
Very good
Jack Sat, 14 December 2024
Good
Liked: Location
Disliked: Breakfast