People were leaving when we walked in. Most disgusting room I've ever walked into. A lot of the rooms had bed bugs. Can not believe this place is even allowed to operate.

Liked: Nothing.
Disliked: Bed bugs.

There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.

Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.

We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.

Liked: Very friendly and helpful.

Dirty, run down, bad part...

Liked: Proximity to expo center. The gentleman who checked us in was very kind.
Disliked: Dirty, ripped bedding. Small beds, mold/ discoloration in shower/tub. Garbage/towel/ bedding sitting outside many rooms on the floor in the hallway that wasn’t picked up or cleaned the whole time we were there. Was asked by a homeless person to help pay for her room at the Quality Inn for that night. Not the best part of town- saw many homeless people sleeping around/ near the outside of facility. Lots is expressway noise. The hotel faces a busy expressway and only the small facility parking lot separates hotel from expressway.

Won’t ever go there again...

Liked: The breakfast was nice
Disliked: Roaches room not cleaned and sanitized well refrigerator didn’t work hair came out of the jets on the spa tub ginger nail polish stains in tub floors in room was dirty just not cleaned and sanitized

Exceptional

As

Liked: Didn't stay
Disliked: No hot water and was turned away at the door

I was comfortable my first...

Liked: I liked the location and the size of the room the jacuzzi tub until a certain extent
Disliked: Cleanliness. I saw a few roaches inside the room the bath tub was not properly cleaned well the mini refrigerator had mold inside it there where a couple of holes between the walls so I’m sure they have mice I saw somebody carrying one out

Comfortable

Liked: Accessible and breakfast
Disliked: N/A

Pleasant

Passable

Liked: I love the Breakfast.
Disliked: That my room was not clean.The couch had stains all alone it.The table had film dirt on it wasn't clean, and cleaning supplies was left in the bathroom.

Not very happy check out...

Disliked: Homeless people sleeping in the hallways Room was not clean Facilities out of order