Quality Inn & Suites University/Airport Guest Reviews
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2.7 miles from Louisville centre |
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Bobby, Irvine, visiting Zanzabar Louisville Sun, 11 July 2021
People were leaving when we walked in. Most disgusting room I've ever walked into. A lot of the rooms had bed bugs. Can not believe this place is even allowed to operate.
Liked: Nothing.
Disliked: Bed bugs.
Ann, Perry, visiting Whitney Hall Mon, 29 January 2018
There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.
Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.
Marilyn N, Princeton, MN Sat, 15 September 2012
We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.
Liked: Very friendly and helpful.
Tennyson Fri, 4 April 2025
Very good
Bradley Mon, 31 March 2025
Passable
Gradi Mon, 31 March 2025
Passable
Poteet Mon, 24 March 2025
Terrible, just dont
Liked: When we checked out
Disliked: Someone was in our room at first, unclean, tub very dirty, smelled like weed everywhere, people acting wild and running and wrestling in hallway all night and lots of cracked out people around property begging.
Angelo Sat, 15 March 2025
We will not stay at...
Liked: Nothing
Disliked: It was tacky and old. The morning breakfast was poor. One morning they didn’t even have paper plates so you had to eat everything out of a cereal bowl.
Leslie Sat, 15 March 2025
Never stay here!!
Liked: Nothing!
Disliked: The room was nasty! The floor has food on it. There was blood on the wall. The whole hotel smelled of bad food. There were homeless people all around the outside of the hotel. Toothpaste was down the front of cabinets. Dust everywhere.
Phil Thu, 13 March 2025
Very good
Mindy Tue, 11 March 2025
Dirty, run down, bad part...
Liked: Proximity to expo center. The gentleman who checked us in was very kind.
Disliked: Dirty, ripped bedding. Small beds, mold/ discoloration in shower/tub. Garbage/towel/ bedding sitting outside many rooms on the floor in the hallway that wasn’t picked up or cleaned the whole time we were there. Was asked by a homeless person to help pay for her room at the Quality Inn for that night. Not the best part of town- saw many homeless people sleeping around/ near the outside of facility. Lots is expressway noise. The hotel faces a busy expressway and only the small facility parking lot separates hotel from expressway.
Charity Mon, 10 March 2025
Won’t ever go there again...
Liked: The breakfast was nice
Disliked: Roaches room not cleaned and sanitized well refrigerator didn’t work hair came out of the jets on the spa tub ginger nail polish stains in tub floors in room was dirty just not cleaned and sanitized
Dominique Sat, 8 March 2025
Exceptional