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Quality Inn & Suites University/Airport eef - (888) 323-5826
Quality Inn & Suites University/Airport, 311 E Gaulbert Avenue, Louisville, KY -(888) 323-5826
Area: Louisville Intl Airport (SDF) North - Expo Center
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BOOK ONLINE OR CALL - (888) 323-5826
3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (645 Ratings)
2.7 miles from Louisville centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
The Quality Inn & Suites University/Airport is located four miles from the Louisville International Airport and the University of Louisville. This hotel is minutes from Churchill Downs, the Louisville Zoo and Papa John's Cardinal Stadium. Hotel amenities and features include: Free deluxe continental breakfast with two hot items, Free local calls, Free newspaper, Free coffee. Guests of this hotel can enjoy the exercise room and indoor heated pool. All spacious guest rooms include refrigerators, microwaves, coffee makers, irons, ironing boards, hair dryers and recliners. Most rooms also have two-person hot tubs. Business class rooms are available. Laundry facilities are located on the property for guest convenience. Business travelers will appreciate conveniences like speaker phones, executive desks, free wireless high-speed Internet access and access to copy and fax services. There is meeting and boardroom space to accommodate most events and business functions. Additional local points of interest include: Kentucky Derby Museum, Louisville Slugger Museum & Factory, KFC Yum! Center, Kentucky Exposition Center, Kentucky International Convention Center. The hotel is close to Louisville's business and theater districts. A variety of restaurants is also nearby.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` Concierge services
` Daily Newspaper
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Daily Housekeeping
` English
` Arabic
` Hindi
` Spanish
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Xerox/fax in business center

Quality Inn & Suites University/Airport Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

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1

Poor - 1.0 out of 5

Bobby, Irvine, visiting Zanzabar Louisville Sun, 11 July 2021

People were leaving when we walked in. Most disgusting room I've ever walked into. A lot of the rooms had bed bugs. Can not believe this place is even allowed to operate.

Liked: Nothing.
Disliked: Bed bugs.

2

Disappointing - 2.0 out of 5

Ann, Perry, visiting Whitney Hall Mon, 29 January 2018

There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.

Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.

5

Exceptional - 5.0 out of 5

Marilyn N, Princeton, MN Sat, 15 September 2012

We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.

Liked: Very friendly and helpful.

4

Very Good - 4.0 out of 5

Tennyson Fri, 4 April 2025

Very good

2.5

Fair - 2.5 out of 5

Bradley Mon, 31 March 2025

Passable

2.5

Fair - 2.5 out of 5

Gradi Mon, 31 March 2025

Passable

1

Poor - 1.0 out of 5

Poteet Mon, 24 March 2025

Terrible, just dont

Liked: When we checked out
Disliked: Someone was in our room at first, unclean, tub very dirty, smelled like weed everywhere, people acting wild and running and wrestling in hallway all night and lots of cracked out people around property begging.

1.5

Poor - 1.5 out of 5

Angelo Sat, 15 March 2025

We will not stay at...

Liked: Nothing
Disliked: It was tacky and old. The morning breakfast was poor. One morning they didn’t even have paper plates so you had to eat everything out of a cereal bowl.

0.5

Poor - 0.5 out of 5

Leslie Sat, 15 March 2025

Never stay here!!

Liked: Nothing!
Disliked: The room was nasty! The floor has food on it. There was blood on the wall. The whole hotel smelled of bad food. There were homeless people all around the outside of the hotel. Toothpaste was down the front of cabinets. Dust everywhere.

4

Very Good - 4.0 out of 5

Phil Thu, 13 March 2025

Very good

0.5

Poor - 0.5 out of 5

Mindy Tue, 11 March 2025

Dirty, run down, bad part...

Liked: Proximity to expo center. The gentleman who checked us in was very kind.
Disliked: Dirty, ripped bedding. Small beds, mold/ discoloration in shower/tub. Garbage/towel/ bedding sitting outside many rooms on the floor in the hallway that wasn’t picked up or cleaned the whole time we were there. Was asked by a homeless person to help pay for her room at the Quality Inn for that night. Not the best part of town- saw many homeless people sleeping around/ near the outside of facility. Lots is expressway noise. The hotel faces a busy expressway and only the small facility parking lot separates hotel from expressway.

1.5

Poor - 1.5 out of 5

Charity Mon, 10 March 2025

Won’t ever go there again...

Liked: The breakfast was nice
Disliked: Roaches room not cleaned and sanitized well refrigerator didn’t work hair came out of the jets on the spa tub ginger nail polish stains in tub floors in room was dirty just not cleaned and sanitized

5

Exceptional - 5.0 out of 5

Dominique Sat, 8 March 2025

Exceptional

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Quality Inn & Suites University/Airport 311 E Gaulbert Avenue, Louisville, KY