Quality Inn & Suites University/Airport Guest Reviews
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2.7 miles from Louisville centre |
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Bobby, Irvine, visiting Zanzabar Louisville Sun, 11 July 2021
People were leaving when we walked in. Most disgusting room I've ever walked into. A lot of the rooms had bed bugs. Can not believe this place is even allowed to operate.
Liked: Nothing.
Disliked: Bed bugs.
Ann, Perry, visiting Whitney Hall Mon, 29 January 2018
There is a man that stands with an angry look and arms folded as you are checked in. He does this same thing at their terrible "free" breakfast. The second it turns 9:30 he is running to grab the disgusting breakfast items as fast as possible so no one can have seconds (why they would want them is beyond me) - there is nuked sausage, nuked round egg "slices", same exact tray of donuts and bagels both days; the orange juice tasted like it was as old as dirt. Unripe oranges and cereal with no labels so you can't tell if it's gluten free or not. The only decent thing is the waffles, which aren't gluten free and they were out of mix the first day. The pool had pieces of the ceiling in it and signs all over that if there are more than 5 people in the pool (seriously??) at once they will get a fine of $100. Also no one is allowed to swim alone or they will get fined $100 also. The "hot tubs" are stuffed away in the bathroom and the water in the bathrooms is so chlorinated it comes out blue and leaves a "taste" in the air. Definitely NOT worth the exorbant price they charge.
Liked: The maid didn't bother us, as we stayed 2 days.
Disliked: Everything else.
Marilyn N, Princeton, MN Sat, 15 September 2012
We stayed for the National Quartet Convention (Freedom Hall) and the staff was really helpful in giving us instructions on how to find our routes to different places in town. Room was clean.
Liked: Very friendly and helpful.
William Tue, 17 December 2024
We will never stay in...
Liked: Staff was friendly
Disliked: My wife and I got stuck in the elevator for 20-30 minutes and the staff had to call 911 to get us out because they could not get the door open. They put us in a room on the first floor so we didn’t have to use the stairs so that was a plus. The room was dirty and we found a hair ball on the bathroom floor. Management only said they were sorry about us being stuck in the elevator. They did not offer us a free stay, a discount on our stay, or a total refund.
Sharie Mon, 16 December 2024
Midrange hotel, 5 minutes from...
Liked: Nice kitchen area even though we didn’t use it, cold fridge
Disliked: Turned light on during night to go to restroom and a big roach was walking across the floor and scurried away. :-(Tub jets looked dingy, used, could use a good cleaning / disinfecting.Room could use a bit of upkeep but was comfortable on our overnight stay.
Josh Mon, 16 December 2024
Very poor
Liked: close to interstate
Disliked: rouches bad water pressure smelled of weed
Martinfg2 Sun, 15 December 2024
rundown motel
Disliked: noise in hallways audible in room, pretty rundown, motel feel, minimal breakfast selection, coffee so-so
Smoovy Tue, 3 December 2024
It nice
Wright Fri, 29 November 2024
Very good
Rucker Fri, 15 November 2024
Exceptional
Fernando Thu, 14 November 2024
Bad
Shelby Mon, 11 November 2024
Exceptional
Rucker Mon, 11 November 2024
I enjoyed my stay and...
Liked: Clean staff very nice
Disliked: Smoking area could be much better. There are no outlets outside