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Quality Inn & Suites Santa Cruz Mountains eef - (888) 323-5826
Quality Inn & Suites Santa Cruz Mountains, 9733 Highway 9, Ben Lomond, CA -(888) 323-5826
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BOOK ONLINE OR CALL - (888) 323-5826
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (255 Ratings)
0.6 miles from Ben Lomond centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Located in Ben Lomond, 11 miles from Santa Cruz Beach Boardwalk, Quality Inn & Suites Santa Cruz Mountains has accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a terrace. With free WiFi, this 2-star hotel offers a 24-hour front desk. The hotel has family rooms. At the hotel, the rooms are equipped with air conditioning and a TV. Quality Inn & Suites Santa Cruz Mountains offers a buffet or continental breakfast. Pasatiempo Golf Club is 11 miles from the accommodation, while University of California Santa Cruz is 11 miles from the property. Norman Y. Mineta San Jose International Airport is 34 miles away.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Garden
` Golf Course
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` kitchenware
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` gift/souvenir shop
` Pool with view
` Kids' pool
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` balcony/terrace
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Non-smoking property
` Safety chain and/or latch on doors available
` Tennis court & equipment
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Outdoor recreational features
` Professional cleaning services
` Cleaning products available
` Xerox/fax in business center

Quality Inn & Suites Santa Cruz Mountains Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Kenneth Sun, 6 April 2025

Very good

5

Exceptional - 5.0 out of 5

Ariana Thu, 3 April 2025

Good price

Liked: I like the location and good price
Disliked: You get what you pay for , but it wasn’t bad . I checked in late and it was clean .

0.5

Poor - 0.5 out of 5

David Mon, 31 March 2025

sticky

Disliked: Gross

3

Pleasant - 3.0 out of 5

Diana Sat, 29 March 2025

It was a place to...

Liked: Beautiful location. Staff was very friendly.
Disliked: Terrible bathroom. Wall had water damage and needed to be repaired, soap was inadequate, shower curtain didn’t keep the water in the tub properly and was missing the liner, there was a hole in the bathroom door. The indoor outdoor carpet on the exterior stairs needs to be replaced due to rips and warn holes. No ice machine.

5

Exceptional - 5.0 out of 5

Joaquin Thu, 27 March 2025

Exceptional

2

Disappointing - 2.0 out of 5

Damian Thu, 6 March 2025

Disappointing

Disliked: The room was dirty. And the breakfast was not good.

4

Very Good - 4.0 out of 5

Larry Mon, 24 February 2025

Was greeted by friendly staff...

Liked: Location and staff
Disliked: N/A

0.5

Poor - 0.5 out of 5

Millis Fri, 21 February 2025

HOW A NON-REFUNDABLE ROOM WITHOUT...

Liked: THEY WERENT THERE TO GIVE ME A ROOM. I PAID AND TRAVELLED FOR NO ROOM AND WENT HOME LESS LOT OF MONEY
Disliked: There was no one to give me a room.I didn't stayI got no communication about refund and when I called, booking and the property, no one responded. Damn it.A.I. sucks.

4

Very Good - 4.0 out of 5

Nina Tue, 18 February 2025

Great affordable stay in a...

Liked: Great location on a rushing river and surrounded by redwoods. Very friendly staff. Very clean.
Disliked: Breakfast could have been better. At least one source of protein -- yogurt or eggs would have been nice. Also, a non-sugar cereal like cheerios.

2

Disappointing - 2.0 out of 5

Thomas Mon, 13 January 2025

I won't be back.

Disliked: The curtains/drapes were worn, torn and dilapidated, mended with duct tape.The bathroom seat was Loose , the a/c unit worked, but was noisier than most that I have had experience with in travel. The parking areas were buckled and could easily cause some one to take.a header.

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Quality Inn & Suites Santa Cruz Mountains 9733 Highway 9, Ben Lomond, CA