Quality Inn & Suites Santa Cruz Mountains Guest Reviews
Write a review
0.6 miles from Ben Lomond centre |
Write a review
Kenneth Sun, 6 April 2025
Very good
Ariana Thu, 3 April 2025
Good price
Liked: I like the location and good price
Disliked: You get what you pay for , but it wasn’t bad . I checked in late and it was clean .
David Mon, 31 March 2025
sticky
Disliked: Gross
Diana Sat, 29 March 2025
It was a place to...
Liked: Beautiful location. Staff was very friendly.
Disliked: Terrible bathroom. Wall had water damage and needed to be repaired, soap was inadequate, shower curtain didn’t keep the water in the tub properly and was missing the liner, there was a hole in the bathroom door. The indoor outdoor carpet on the exterior stairs needs to be replaced due to rips and warn holes. No ice machine.
Joaquin Thu, 27 March 2025
Exceptional
Damian Thu, 6 March 2025
Disappointing
Disliked: The room was dirty. And the breakfast was not good.
Larry Mon, 24 February 2025
Was greeted by friendly staff...
Liked: Location and staff
Disliked: N/A
Millis Fri, 21 February 2025
HOW A NON-REFUNDABLE ROOM WITHOUT...
Liked: THEY WERENT THERE TO GIVE ME A ROOM. I PAID AND TRAVELLED FOR NO ROOM AND WENT HOME LESS LOT OF MONEY
Disliked: There was no one to give me a room.I didn't stayI got no communication about refund and when I called, booking and the property, no one responded. Damn it.A.I. sucks.
Nina Tue, 18 February 2025
Great affordable stay in a...
Liked: Great location on a rushing river and surrounded by redwoods. Very friendly staff. Very clean.
Disliked: Breakfast could have been better. At least one source of protein -- yogurt or eggs would have been nice. Also, a non-sugar cereal like cheerios.
Thomas Mon, 13 January 2025
I won't be back.
Disliked: The curtains/drapes were worn, torn and dilapidated, mended with duct tape.The bathroom seat was Loose , the a/c unit worked, but was noisier than most that I have had experience with in travel. The parking areas were buckled and could easily cause some one to take.a header.