Quality Inn & Suites Pearl-Jackson, Pearl

Liked: Wonderful view of the pool; working A/C; running water; pillows; nice bed; no rodents; complimentary breakfast; bomb waffles.
Disliked: The elevator and hallways smelled like formaldehyde; walls are paper thin; could hear everyone's conversation in nearby rooms.

Liked: Very, very, nice and clean; beautiful room.

My room was beside the...

Liked: Well maintained. Good as new.
Disliked: it was a few miles from other restaurants

Good

Liked: The comfortablity

Exceptional

Nice little getaway

Liked: The location was close to the interstate which made travel easy
Disliked: The breakfast meat were pork only and my husband doesn’t eat pork but other than that it was good

It was a frustrating experience.

Liked: It would have been a great value had the front desk and housekeeper not been extremely rude. Location was great for our purpose in town.
Disliked: Within the first 30 mins of arriving we discovered what appeared to be rodent and roach droppings in our bed. I discreetly walked to the front desk to tell him and asked for our sheets to be changed. He sent the house keeper to our room. After a couple of trips in and out he did strip the bed but never came back the last time. Each time he left the room he aggressively slammed the door. The front desk man called our room a few minutes later and said to come down they were changing our room. The room we were originally given was on the fist floor so I asked if all possible could we get a room in the same floor. We had unpacked and in a work trip that we were preparing for so we had a lot of extra things with us. He said he would see but then proceeded to tell me that he only had a room on the 3rd floor and they were full. So I asked if we could just get the sheets changed - that would be fine. He proceeded to tell me that the housekeeper didn’t have time because he had 10 rooms left to clean. ( This was almost 7pm) ANd also proceeded to tell me that he was doing me a favor changing rooms because the stuff in the bed- under the cover was because of my stuff. We ended up having no choice but to switch rooms. Room 2 had a broken toilet seat, carpet coming up and just overall not like the original room. I’m certain this was a downgrade. He was extremely rude and condescending. I was gaslit in front of others in the lobby. It was a terrible experience. This appeared to be a family owned/operated hotel so any complaints made would prolonged the same reaction I experienced while there.

Terry

Liked: The Room was clean and comfortable.
Disliked: N/A

Clean But Cons too

Liked: 1. Room was clean and decent size. 2. The gentleman who checked us in was very polite and helpful. 3. Mattress was very soft and comfortable. 4. The couch in the suite area actually folded out into a bed-very impressed even though we didn't use it.
Disliked: 1. Upstairs neighbors slammed and stomped all night long. Multiple calls and trips to front desk resolved nothing. 2. Breakfast was inedible.