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Quality Inn & Suites Palm Island Indoor Waterpark eef - (888) 406-7656
Quality Inn & Suites Palm Island Indoor Waterpark, 8250 Park Road, Batavia, NY -(888) 406-7656
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BOOK ONLINE OR CALL - (888) 406-7656
1.85
HOTEL RATING: 
POOR
1.85 out of 5 (665 Ratings)
1.8 miles from Batavia centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
The Quality Inn & Suites Palm Island Indoor Waterpark is less than one mile from Batavia Downs Casino. This Batavia, NY hotel is also convenient to many local points of interest like Darien Lake theme park, the Jell-O Gallery museum and St. John Fisher College. Located at the gateway to western New York, Batavia is just a short drive from major attractions like Niagara Falls and bustling cities like Rochester and Buffalo. This New York hotel offers on-site dining options including Belgustos Restaurant and Chasers Lounge. A number of retailers can be found in the surrounding area. Guests can enjoy the on-site Palm Island Indoor Water Park. Take a slide down our 24-foot water slides. The Paradise Plunge is translucent blue and the LED-lit Crazy Cobra are both guaranteed to give you a rush of adrenaline as you slide out of the tower and land back in the park. The Monsoon Lagoon is the play area filled with smaller slides, an activity pool and dumping bucket. Check out the game room arcade and concession area. Overnight packages are available; call the hotel to book your next birthday party or getaway! Hotel water park packages and Darien Lake theme park packages are offered. Contact the hotel for more details. Admission to the indoor park is not included in any rates except a water park package. Guests of this Batavia, NY hotel can enjoy amenities like free high-speed Internet access, an exercise room and it is a pet-friendly hotel; fees apply. This New York hotel provides business travelers conveniences in our business center, like a public computer with Internet access, and copy and fax services. With its nine spacious banquet and meeting rooms, the hotel is the perfect venue for your next special event. Rest, relax and unwind in spacious and elegantly decorated guest rooms that are furnished with coffee makers with free coffee, microwaves, refrigerators, hair dryers, curved shower rods, irons, ironing boards and cable television. Nonsmoking and connecting rooms can be requested. For added convenience, this New York hotel has laundry facilities located on the premises. Ample parking is provided and can accommodate most vehicles.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Water park
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` gift/souvenir shop
` Kids' pool
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Quality Inn & Suites Palm Island Indoor Waterpark Guest Reviews

Overall Average Score: 
Poor (1.85 out of 5)

Write a review

1.5

Poor - 1.5 out of 5

Krista Thu, 10 April 2025

Poor

Disliked: I walked into my assigned room and it wasn't cleaned. Bed not made, towels were all over. Then the room we were assigned next had coffee pods but no coffee pot

2.5

Fair - 2.5 out of 5

David Thu, 3 April 2025

Passable

Liked: Location
Disliked: Heat didn’t workNo where to plug in any sort of chargers

0.5

Poor - 0.5 out of 5

Nancy Thu, 27 March 2025

Bad

4

Very Good - 4.0 out of 5

Destenie Wed, 26 March 2025

Very good

3.5

Good - 3.5 out of 5

Toya-marie Mon, 24 March 2025

It was a great way...

Liked: When I first got there I was a little disappointed by the room but once I asked them to move my room they did and from there everything was ok . For the price I paid my family had a blast. Well will be returning back soon
Disliked: Honestly nothing

1.5

Poor - 1.5 out of 5

Loucille Mon, 24 March 2025

Never again

Liked: The water park was cool
Disliked: Water was dirty the first room we got stunk and was falling apart

0.5

Poor - 0.5 out of 5

Justin Mon, 17 March 2025

Go for the pool not...

Liked: Staff Tried
Disliked: It's was like staying in the ghetto, late night was scary. It was once, what looks like an amazing hotel. Now it's just a water park and housing for DSS... No staff. Asked for a coffee maker but they were out because the all been stolen. AC was not apparent in the room. I spent more money on getting outside things then the room. Also no smell of chlorine...

2

Disappointing - 2.0 out of 5

Jennifer Mon, 10 March 2025

Disappointing

Liked: Staff was friendly. Pet friendly
Disliked: Very old..smelled of marijuana in the halls. Needs to be updated. Broken ice machine.

0.5

Poor - 0.5 out of 5

Loret Mon, 10 March 2025

Nothing I have nothing more...

Disliked: I want my money back first they made me repay for my stay second they put us in the wrong room had to move and then they didn't have a key card for the new room we couldn't leave because we couldn't shut the door to lock it the sheets and blankets dirty the toliet didn't flush the room was very cold the heat didn't work everytime the guy gave me a hard time.like he didn't like white people

0.5

Poor - 0.5 out of 5

Valerie Mon, 3 March 2025

Bad

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Quality Inn & Suites Palm Island Indoor Waterpark 8250 Park Road, Batavia, NY