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Quality Inn & Suites Palm Island Indoor Waterpark eef - (888) 406-7656
Quality Inn & Suites Palm Island Indoor Waterpark, 8250 Park Road, Batavia, NY -(888) 406-7656
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BOOK ONLINE OR CALL - (888) 406-7656
1.85
HOTEL RATING: 
POOR
1.85 out of 5 (660 Ratings)
1.8 miles from Batavia centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
The Quality Inn & Suites Palm Island Indoor Waterpark is less than one mile from Batavia Downs Casino. This Batavia, NY hotel is also convenient to many local points of interest like Darien Lake theme park, the Jell-O Gallery museum and St. John Fisher College. Located at the gateway to western New York, Batavia is just a short drive from major attractions like Niagara Falls and bustling cities like Rochester and Buffalo. This New York hotel offers on-site dining options including Belgustos Restaurant and Chasers Lounge. A number of retailers can be found in the surrounding area. Guests can enjoy the on-site Palm Island Indoor Water Park. Take a slide down our 24-foot water slides. The Paradise Plunge is translucent blue and the LED-lit Crazy Cobra are both guaranteed to give you a rush of adrenaline as you slide out of the tower and land back in the park. The Monsoon Lagoon is the play area filled with smaller slides, an activity pool and dumping bucket. Check out the game room arcade and concession area. Overnight packages are available; call the hotel to book your next birthday party or getaway! Hotel water park packages and Darien Lake theme park packages are offered. Contact the hotel for more details. Admission to the indoor park is not included in any rates except a water park package. Guests of this Batavia, NY hotel can enjoy amenities like free high-speed Internet access, an exercise room and it is a pet-friendly hotel; fees apply. This New York hotel provides business travelers conveniences in our business center, like a public computer with Internet access, and copy and fax services. With its nine spacious banquet and meeting rooms, the hotel is the perfect venue for your next special event. Rest, relax and unwind in spacious and elegantly decorated guest rooms that are furnished with coffee makers with free coffee, microwaves, refrigerators, hair dryers, curved shower rods, irons, ironing boards and cable television. Nonsmoking and connecting rooms can be requested. For added convenience, this New York hotel has laundry facilities located on the premises. Ample parking is provided and can accommodate most vehicles.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Water park
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` Designated Smoking Area
` Doorman
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` gift/souvenir shop
` Kids' pool
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Quality Inn & Suites Palm Island Indoor Waterpark Guest Reviews

Overall Average Score: 
Poor (1.85 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Jennifer Mon, 10 March 2025

Disappointing

Liked: Staff was friendly. Pet friendly
Disliked: Very old..smelled of marijuana in the halls. Needs to be updated. Broken ice machine.

0.5

Poor - 0.5 out of 5

Loret Mon, 10 March 2025

Nothing I have nothing more...

Disliked: I want my money back first they made me repay for my stay second they put us in the wrong room had to move and then they didn't have a key card for the new room we couldn't leave because we couldn't shut the door to lock it the sheets and blankets dirty the toliet didn't flush the room was very cold the heat didn't work everytime the guy gave me a hard time.like he didn't like white people

0.5

Poor - 0.5 out of 5

Valerie Mon, 3 March 2025

Bad

1

Poor - 1.0 out of 5

Shane Sat, 1 March 2025

Very poor

0.5

Poor - 0.5 out of 5

Zin Thu, 27 February 2025

Avoid ! The health department...

Liked: Not good breakfast was cereal a frozen donuts that were stale and soggy when thawed. They were putting breakfast away at 915 am.
Disliked: The rooms were run down and not clean. I never write reviews unless we have a very exceptional stay or in this case a not so good one. Furniture was chewed on. Tv didn’t work. Overwhelming chemical smell made me fear the bed bugs word so I was worried about that the whole time. The water park was a safety hazard. The water was filthy and there was a heavy layer of grime on the floors especially of the hot tub, which was like warm at best. The basketball pool area was not swimmable as the temperature felt around 60-62 degrees. The air in the room was cold and it made for a very uncomfortable time trying to swim with our kids. Two of the three kids couldn’t handle the cold pool and the third doesn’t ever feel cold. There were some metal pieces on the kids slide that were rusty and lifting up that look like a hazard.

0.5

Poor - 0.5 out of 5

Bradley Wed, 26 February 2025

Bad

0.5

Poor - 0.5 out of 5

Ethla Tue, 25 February 2025

Worst experience I had at...

Liked: Nothing
Disliked: The bathroom ceiling was peeling the indoor waterpark. The water felt like -10. Most of the arcade games was out of order. There’s even a hole in the elevator wall. I can’t tell you anything good about this place.

3

Pleasant - 3.0 out of 5

Mary Tue, 25 February 2025

I was not satisfied with...

Liked: Not much selection No fruit
Disliked: The fact that there was no heat in the lobby, in the pool area

5

Exceptional - 5.0 out of 5

Pittman Mon, 24 February 2025

Exceptional

2

Disappointing - 2.0 out of 5

Brookover Thu, 20 February 2025

Probably the last time we...

Liked: It was okay. Normal typical Continental breakfast
Disliked: The hotel needs major work. The water is freezing which was our main attraction for coming and so my kid could use the pool and water park... The pool was closed because two girls got hurt in it and cut themselves.. The water was freezing. We only spent 15 minutes at the park. Jacuzzi was cold... And everybody was only using that so there was an access of probably 30 people in it.. I can understand the wear and tear from everybody bringing their pets, but just about everything in the hotel was broken. Both lamps to my room leaky faucets toilet seat broke and not attached. I don't know. It is what it is. I guess it's been the same way for years

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Quality Inn & Suites Palm Island Indoor Waterpark 8250 Park Road, Batavia, NY