Quality Inn & Suites Palm Island Indoor Waterpark Guest Reviews
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1.8 miles from Batavia centre |
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Jennifer Mon, 10 March 2025
Disappointing
Liked: Staff was friendly. Pet friendly
Disliked: Very old..smelled of marijuana in the halls. Needs to be updated. Broken ice machine.
Loret Mon, 10 March 2025
Nothing I have nothing more...
Disliked: I want my money back first they made me repay for my stay second they put us in the wrong room had to move and then they didn't have a key card for the new room we couldn't leave because we couldn't shut the door to lock it the sheets and blankets dirty the toliet didn't flush the room was very cold the heat didn't work everytime the guy gave me a hard time.like he didn't like white people
Valerie Mon, 3 March 2025
Bad
Shane Sat, 1 March 2025
Very poor
Zin Thu, 27 February 2025
Avoid ! The health department...
Liked: Not good breakfast was cereal a frozen donuts that were stale and soggy when thawed. They were putting breakfast away at 915 am.
Disliked: The rooms were run down and not clean. I never write reviews unless we have a very exceptional stay or in this case a not so good one. Furniture was chewed on. Tv didn’t work. Overwhelming chemical smell made me fear the bed bugs word so I was worried about that the whole time. The water park was a safety hazard. The water was filthy and there was a heavy layer of grime on the floors especially of the hot tub, which was like warm at best. The basketball pool area was not swimmable as the temperature felt around 60-62 degrees. The air in the room was cold and it made for a very uncomfortable time trying to swim with our kids. Two of the three kids couldn’t handle the cold pool and the third doesn’t ever feel cold. There were some metal pieces on the kids slide that were rusty and lifting up that look like a hazard.
Bradley Wed, 26 February 2025
Bad
Ethla Tue, 25 February 2025
Worst experience I had at...
Liked: Nothing
Disliked: The bathroom ceiling was peeling the indoor waterpark. The water felt like -10. Most of the arcade games was out of order. There’s even a hole in the elevator wall. I can’t tell you anything good about this place.
Mary Tue, 25 February 2025
I was not satisfied with...
Liked: Not much selection No fruit
Disliked: The fact that there was no heat in the lobby, in the pool area
Pittman Mon, 24 February 2025
Exceptional
Brookover Thu, 20 February 2025
Probably the last time we...
Liked: It was okay. Normal typical Continental breakfast
Disliked: The hotel needs major work. The water is freezing which was our main attraction for coming and so my kid could use the pool and water park... The pool was closed because two girls got hurt in it and cut themselves.. The water was freezing. We only spent 15 minutes at the park. Jacuzzi was cold... And everybody was only using that so there was an access of probably 30 people in it.. I can understand the wear and tear from everybody bringing their pets, but just about everything in the hotel was broken. Both lamps to my room leaky faucets toilet seat broke and not attached. I don't know. It is what it is. I guess it's been the same way for years