Quality Inn & Suites Lubbock Guest Reviews
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2.6 miles from Lubbock centre |
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Melody, Hermleigh, visiting Cook's Garage Lubbock Mon, 15 April 2024
Liked: 2 rooms were good and the third room had a broken window on the ground floor. Bad odor in room and curly hairs in sink. When we complained they only put a sheet over the window. Totally unacceptable.
Disliked: Unrentable room that we were assigned. Smelled bad - not clean. Broken window that could not be locked.
David Sun, 26 January 2025
Exceptional
Angela Fri, 17 January 2025
Poor
Disliked: had a very bad smell like sewer shower was bad not any pressure
Briseida Fri, 3 January 2025
Very comfy and extremely fun
Liked: Very well maintained
Nichole Tue, 31 December 2024
I will not stay here...
Liked: Location and breakfast was good.
Disliked: I found three shot gun shells in the pull out couch the room was not cleaned that well. The lady working night smelled like weed she had a visitor come sit with her while we were in the pool area that we could see. Just felt very low grade hotel I expected more.
Maria Mon, 9 December 2024
Ok for a short stay,...
Liked: Good location, easy access off highway.
Disliked: Room definitely needed painting and bathroom wall corner needs fixing from years of water damage. Ac/heating unit wasn’t functional and thermal bedding was torn with stuffing coming out. Pillows were veer small and flimsy.
Marilu Mon, 9 December 2024
Disappointing
Brad Fri, 6 December 2024
Poor
Sean Sun, 1 December 2024
Poor
Liked: Location was convenient, for a quick rest in the middle of a 16 hour road trip. Let us check in after midnight. Changed our room without a problem when we noticed the tv was broken. Breakfast was just ok.
Disliked: The breakfast staff (one person it seemed) was working without much on hand. No butter, no juice, no fruit. On our one week, 4 hotel road trip. This was the 4th hotel that claimed to have a hot tub, and upon arrival the hot tub wasn't working. Total bust for a nice soak. Back door where the only place left to park was didn't have a working card key entry. Was told it was caused by the weather. The room didn't have a dead bolt that worked.
Samantha Fri, 15 November 2024
Exceptional
Frank Wed, 13 November 2024
Not a good experience and...
Liked: breakfast was bad. Juice Machine out of order, ran out of waffle mix, milk was sour, gravy was tiny amount and biscuits hard as a rock, not enough food for the amount of people that were staying there. It was 9AM when we went to breakfast.
Disliked: Hot tub was out of order, room smelled musty, the hot water ran out really fast when taking a shower. There was a ear-wig bug crawling on the bathroom floor/