Quality Inn & Suites Lexington Guest Reviews
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0.5 miles from Lexington centre |
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Daniel Wed, 26 March 2025
Good
Barnett Mon, 24 March 2025
It was nice
Liked: I love the service
Dumena Mon, 24 March 2025
A wonderful affordable place to...
Liked: I think the breakfast could be a little better like more choices.
Disliked: It wasn't nothing I didn't like but hotel could use a little bit of a update
Buchta Sat, 15 March 2025
I’ve been in touch with...
Disliked: My wife and I stayed at the Quality Inn & Suites at 328 West Main Street, room 106, last night and had the worst experience we’ve ever had at a hotel.We were in town for the robotics competition and rented our room from your well reviewed establishment, and were unable to get any peace or sleep at all until well after 4am. The guests in room 105, (an adjoining room) were having some sort of party and were loud and unruly. There were several people in the breezeway outside and slamming doors. There were people running back and forth, and even tried to open our door 3 times. They left to go somewhere around 1 am, and we were able to fall asleep for a bit, but they returned around 2 am, with even more noise and activity, and were loud and unruly until after 4am. We called the front desk from both the room phone and our cell phones, with no answer after several attempts. We did call the police, after that, but they told us to call the front desk, but agreed to ride by, but we are not sure if they ever did.I am not blaming your hotel for this terrible experience, but the overnight staff was unreachable and unavailable and due to that we only got perhaps 3 hours of total sleep, putting a huge strain in the rest of our very busy schedule.Please let me know if there is any avenue for compensation here, as we have never had any experience like this before.
Family Sat, 15 March 2025
Exceptional
Brandon Mon, 10 March 2025
Disappointing
Laurie Mon, 3 March 2025
Poor
Liked: Too expensive for the rundown quality of the rooms. Staff seemed to be completely oblivious of customer service. Not a pleasant experience.
Disliked: Above
Mark Mon, 13 January 2025
Passable
Maggio Sun, 5 January 2025
Bad
Liked: I didn't stay I was in hotel for about an hour then all sudden there was roaches all over it so I demanded my money back and left
Disliked: Again it was nothing I liked about the place because you got nothing but roaches running around in there
Burkett Mon, 30 December 2024
We keep returning so it...
Liked: We stayed there often so we enjoyed it very much
Disliked: The only thing we found wrong with the property was we found bugs in our room not a lot just enough to make us think twice