Horrible service. Bed was comfy.

Liked: Breakfast was good, we were able to warm up from our rooms thermostat breaking and leaving us at 62 degrees.
Disliked: Rooms thermostat was broken, making us endure a 62 degree night, and the front desk just advised to reset the thermostat. That didn't help.

Very good

Exceptional

Exceptional

Conveniently located friendly staff and...

Liked: Breakfast was very good room clean and comfortable
Disliked: Everything was very good

Superb

Exceptional

Liked: Front desk staff Lindsey was absolutely AMAZING! There was a BIG hiccup with double charge due to using booking.com. Lindsey helped my family and I by using the second charge for a second room instead. Luckily we needed another room other wise we would have been double charged and still waiting for a refund during a time of grieving since we was out of town due to funeral being held in NC.
Disliked: Besides Lindsey I just think front staff need a little more training on how to explain rates and further looking into charges. We was explained $350 was a deposit! When actually it was a whole charge!

Highly recommend

Liked: Warm greeting after 8 hrs of driving from Orlando. Awesome breakfast. Haven't had a breakfast like that since before covid. Very friendly staff. Accommodating.

Superb