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Quality Inn & Suites Hanes Mall eef - (888) 323-5826
Quality Inn & Suites Hanes Mall, 2008 S. Hawthorne Road, Winston Salem, NC -(888) 323-5826
Area: Winston Salem West
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BOOK ONLINE OR CALL - (888) 323-5826
3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (988 Ratings)
5.2 miles from Winston Salem centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
In Winston-Salem North Carolina this hotel features spacious meeting and banquet facilities as well as a seasonal outdoor swimming pool. Free Wi-Fi and coffee-making facilities are available in every room. A cable TV comes standard in each room at the Quality Inn and Suites Hanes Mall. A work desk hairdryer and ironing facilities are also available. A daily maid service is provided at this Quality Inn and Suites. A business center and fitness center are also available. Wake Forest University is 4.5 miles from this hotel. Guests at the property are a 10-minute drive from M.C. Benton Jr. Convention and Civic Center. This hotel is next to Legends Sports bar and Grill.

Check-in time: 16:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` outdoor pool
` vending machine
` kitchenware
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Cleaning products available
` Pets allowed (charges may apply)

Quality Inn & Suites Hanes Mall Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

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3.5

Good - 3.5 out of 5

John Tue, 19 November 2024

Good

1.5

Poor - 1.5 out of 5

Patricia Mon, 18 November 2024

Friendly staff. Please put more...

Liked: The breakfast was okay. I was bummed that I could not take it back to my room to enjoy, as the eating area was loud and the surrounding area was dusty from construction. The staff was friendly.
Disliked: There was a lot of mold on the ceiling of the room (the main area; not the bathroom). There was only one roll of toilet paper supplied. $182 for two nights... I think I paid for two rolls of toilet paper. There were burn marks on the blanket.

2

Disappointing - 2.0 out of 5

Britney Thu, 14 November 2024

It was ok…

Liked: It was ok
Disliked: The staff was not helpful, I had to find the nearest store to buy cleaning supplies the room was nasty! Shower nasty!

0.5

Poor - 0.5 out of 5

Chayla Wed, 13 November 2024

I asked for a clean...

Liked: Nothing at all, but I wasn’t there for long.
Disliked: It was run down, old and wasn’t even clean enough for a homeless person. It smelled horrible inside, the carpet was outdated and had spots all throughout it. The walls, picture frame and curtains were filthy. It’s giving me nightmares all over again. I left without even complaining or requesting my money back. I don’t know how anyone would accept staying a night in there. A homeless man came up to us asking us did we want to buy a crossbow that he was selling. However from what I observed it needs a lot of work. I really wish I had taken detailed pictures like I normally do when I visit hotels. I was just ready to go, I was livid. I think the lady at the front desk gave that room to me intentionally.

4

Very Good - 4.0 out of 5

Temple Tue, 12 November 2024

My stat was very nice...

Liked: I liked the complimentary food and quiet atmosphere
Disliked: Room service never came and very low lighting

0.5

Poor - 0.5 out of 5

Kimberly Tue, 12 November 2024

It was bad

Liked: It was dirty
Disliked: Lock was broken

2.5

Fair - 2.5 out of 5

Jesse Tue, 12 November 2024

Not the best, but not...

Liked: I like that it was of better value, for the reason for the trip. It was school related for my daughter, so we needed to be close for our am time frame.
Disliked: Staff that I came into contact with at breakfast was not nice.Front desk guy was great!

0.5

Poor - 0.5 out of 5

Israel Mon, 11 November 2024

Bad

Liked: Price
Disliked: Not clean, not enough towells & shampoo and before check out, employee was looking into our window to see if we were out...for them to go in and clean...(I assume)

0.5

Poor - 0.5 out of 5

Jill Sun, 10 November 2024

Extremely unsafe! Run down and...

Liked: Nothing other than location to Winston-Salem Fair Grounds.
Disliked: First visit to Winston-Salem for a dog show at the fair grounds. Where shall we start? Broken door, unable to easily access room as door does not seal from top and therefore it takes brute strength to open the door. Lord help you if you were being pursued and needed to quickly and safely access your room. Tv does not work. Fridge does not seal so without my own bungee cord would not keep anything cold and dripped water on the floor. Bed was an old spring mattress but I guess that was the best part. Interior old and tired. Extremely unsafe conditions for a woman traveling alone. Tenants outside enjoying a toke of marijuana is sucked into your room through the a/c. Fine if you are a recreational user but for those who are not it is off putting. And then can we talk about the apparent drug users rambling through the parking lot. Oh and the police the first night with a guy on his knees, perhaps drugs, perhaps robbery attempt at the Dunkin Donuts? Either way the clientele this hotel caters to is not one I would ever recommend nor stay in again.

3

Pleasant - 3.0 out of 5

Valerie Fri, 8 November 2024

Pleasant

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Quality Inn & Suites Hanes Mall 2008 S. Hawthorne Road, Winston Salem, NC