Quality Inn & Suites Hanes Mall Guest Reviews
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5.2 miles from Winston Salem centre |
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Jamiya Tue, 11 March 2025
Pleasant
Madison Mon, 10 March 2025
0/10 do not recommend
Liked: I didn’t like anything about this property.
Disliked: I missed a lot of red flags during my booking. I was in my room for maybe 10 minutes before going back to the front desk to leave and stay elsewhere. I chose a non-smoking room, as soon as I walked in I was hit with the strong cigarette smell. The comforter had brown spots on it, she shower was moldy, none of the doors worked, the door coming in was hard to open and close, the bathroom door didn’t close or lock, the peep hole was covered by electrical tape, there was white stuff on the chair. I go to the front desk to tell her I’m not staying here because of the room conditions. I still wasn’t able to receive a refund even though they put me in a room that was foul and no one should be expected to pay money and stay in there. I didn’t feel safe at all. Pretty sure this was more of a motel that catered towards sex work and drug use. They had me pay a $100 security deposit which was very strange. After seeing the room I understand why they have those deposits. Absolutely the worst place ever. Glad I didn’t stick around to learn anything else about this place.
Walter Sat, 8 March 2025
Good
Liked: Comfortable bed.
Disliked: Crack heads in parking lot
Melissa Fri, 7 March 2025
Exceptional
Liked: Staff are very nice and professional and the customer service is Excellent !!!!
Disliked: I had some issues with
Melissa Wed, 5 March 2025
Exceptional
Staley Tue, 4 March 2025
Pleasant
Liked: I like the location.
Disliked: There was roaches in the bathroom.
Jessica Tue, 4 March 2025
Nasty I want my money...
Liked: The room was nasty and falling apart
Disliked: I didn't like the water damage the dirty shower and bed broken shower head the shower wall was falling apart
Mikel Tue, 25 February 2025
Exceptional
Lynn Mon, 24 February 2025
Very good
Williams Fri, 21 February 2025
Very poor