Quality Inn & Suites Grove City-Outlet Mall Guest Reviews
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3.6 miles from Grove City centre |
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Joshua Wed, 2 April 2025
Very good
Liked: Room was clean price was outstanding and the morning staff was super polite and friendly. Even let me securely store my bike at the hotel while I was shopping at the outlet mall.
Joan Tue, 1 April 2025
Pleasant
Liked: Just ok...staff was great
Beth Mon, 31 March 2025
Nope.
Liked: The worst hotel experience in regards to facilities and cleanliness I've had in years.I have stayed here once before and it was a solid, basic overnight stay in a 2 star facility. I was on an upper floor and despite some guests partaking in weed in the parking lot and stinking up the elevator, it was a perfectly ok night's stay in a cost effective travel accomodation. Which is why I booked it again for a mid-trip night's rest.This time was worlds different and to say disappointing is an understatement.All I wanted was a clean bed and a shower and in the first room the shower head was so gross i refused to use it and asked to be moved. The second room I got was at least better in that respect.That said, the gentleman drinking liquor (bottle on ground in front of him) whilst lounging out front on the little bench/chair was a charming welcoming committee of one.The hall on the first floor (both rooms on 1st) featured stained carpet, paint missing off doors, and noise to make a college dorm jealous. The only thing I saw in the first room was that shower head. Went back to bed reassigned immediately.The second room was shabby with - despite a clear nonsmoking policy - multiple cigar tip sized burns on the carpet. There was hair in the drain which I thought was just a crack in the drain cover, a stained duvet cover, a switch plate minus the switch but with all the wires visible thru the empty hole, a dirty window seat cushion, rust on the towel rack, gunk on the closet rail, the ceiling coming down on the surface level behind the curtain, holes in the screen on the window, and limescale built up on the spigot n a lovely shade of green-blue.The aforementioned drain in the shower was about an inch deep from rim to cover and despite it being a handicapped accessible design I managed to slip on the tile and the tile edge of the drain hole mildly injured my pinky toe. I dread to think what someone with any mobility issues might face.
Benjamin Tue, 25 March 2025
Pleasant
Kathleen Tue, 25 March 2025
The staff was very professional....
Liked: The breakfast was good. The location was perfect.
Heather Mon, 24 March 2025
Room was quiet. Staff were...
Liked: Breakfast was good. Many options available. When food got low, it was replenished right away. Staff were very helpful and courteous.
Disliked: Sheets were stained. Alarm clock buzzed nonstop so I unplugged it.
Zachary Sun, 23 March 2025
Exceptional
Wendy Wed, 12 March 2025
Exceptional
Edwin Fri, 7 March 2025
Superb
Cathy Tue, 4 March 2025
Very good