I almost turned around and canceled. I was checking in at 3pm and apparently right at shift change. The morning employee was really pleasant and she started checking me in, but turned it over to the oncoming desk clerk. Something went wrong and it didn't keep my signature after running my card for my deposit. It shouldn't have been a big deal and I didn't argue with her about "not having signed it" and I finally did say "I'm sorry I thought I did sign the first time" after swiping my card a second time and getting a rude comment about needing to be sure and sign it this time. She called me deceitful. And I was positive I had signed initially (confirmed with the first clerk when I checked out) and didn't mind having to do it again due to system error. I almost canceled my stay.

Liked: It's location is pretty close to Piedmont Hall.
Disliked: The lady checking me in was extremely rude.

Not much to say - we only stayed one night. Average hotel; the decor was blah but the pillows I really liked.

Liked: Nice staff; clean.
Disliked: The rooms looked kinda blah.

Very poor

Liked: Pillows were comfortable
Disliked: The shower was awful and the carpet was nasty

I hated the smell of...

Liked: Accessibility
Disliked: The smell of cigarettes. And hidden fees

Very poor

Liked: I did not like anything as long as it on theater
Disliked: At the rooms was not cleaning up the moon was real dull the bed was hard

Bad

Very good

Liked: Everything was nice and clean. The staff are very nice.
Disliked: They were a little stingy with giving extra towels

Good surprised. Cheap, Old but...

Liked: The Desk. The Chair. The beds. The Clim was easy to use and did not make much noise.
Disliked: The pillow. Next time I will take mine.

Disturbing!!!!

Liked: Location
Disliked: An employee came into dining area and started to question a black woman, her name was Stephanie Craft about her room number and was she staying at the hotel. I felt really sorry for this woman, as it was so uncomfortable and racist! She should have apologized for her behavior!!! She did not ask us the same question…..I guess because we were white!

Disappointing

2 nights enough

Liked: Bathroom disaster carpet smell bad dirty wall dirty door dirty bed sheet was correct
Disliked: Cleaning refresher painting cleaning floor ceramic and carpet