Staff was nice but everything...

Liked: Not too much. I booked it for the kitchenette. If I had not called ahead I wouldn’t have known it had no pots and pans or any dishes or utensils. Staff were great. Very helpful and kind.
Disliked: It was downtown which is not a great place. It was kind of rundown and I had to ask for my stove to be turned on. Rooms are very barren and was not very enjoyable to stay.

Superb

Liked: We liked the Christmas decor. I liked how fast the elevator is. We Loved the size of the room. We Loved the bed.We Loved the fact that it had a fridge and microwave. We weren't sure if it would have. The breakfast was pretty good.
Disliked: Not easy to get to at night. GPS in Charleston can be confusing.Seemed to be in a sketchy part of town. We know that hotels/motels cannot always help that.The coffees were not labeled "caffeinated" or "decaf". The person at the front desk had to pause a minute herself. I hope she told us right, but don't know because I can't drink coffee. My wife needs it.

Exceptional

Liked: Nice place and safe

Bad

Exceptional

Bad

I went to another hotel...

Liked: I didn’t stay I need to find out to get my money back
Disliked: Smell damp and old

Good

Over all great would stay...

Liked: Close to were we needed to go
Disliked: Other guests been disruptive and not finding anyone to take care of it