Exceptional

Poor

Liked: Nothing3 police cars there when we arrived. Reserved king bed got queen room, did go back to desk and was moved. Air not working in that room. Turned down to 69 and 6 hours later came back and was 78. Moved again to queen room.wagfles and cereal only for breakfast
Disliked: Everything

Bad

Liked: Nothing five years ago it was a great place not now.
Disliked: Everything, the snow wasn't plowed in the parking lot. If we didn't have a reservation we would have kept going. The faucet in the restroom in the room was about to fall off the sink, had to move bed to plug in a lamp, coffee maker and clock radio weren't plugged in, chair in room was so dirty it stunk, buttons on front door for handicapped access didn't work, orange juice in Bearcats room was rancid looked as if it had been sitting out for days as it had foam on top of it, had a very poor choice of breakfast items ( and very poor is not what I wanted to say but I was trying to be nice). It was a great place but now is a dump ( and dump is trying to be nice). It was a big waste of my money to stay there never again will that happen. Lots of places that needed cleaned. I used to be a school custodian so I see dirt without looking for it. And the ridiculous need for a credit card for incidentals. When we are now in a high-end motel and they didn't ask for that. Wish I could get my money back for staying there because it was not worth the money and there better not be any other charges on my credit card.

Exceptional

Liked: Friendly clean and helpful

Good

Liked: Staff was friendly. Nice breakfast. Beds were comfortable.
Disliked: No room cleaning during our 4 day stay. No hand towels in the room.

Not impressed

Liked: The guy working was friendly.
Disliked: We got a room, our key cards wouldn't let us in, and then when the guy working came to help us, a guy answered the door because the room wasn't vacant so then we had to go back to the lobby and wait for a new room. The room was cold and the water in the shower was barely warm.

Poor

Liked: Didn't go to the breakfast
Disliked: The room we were assigned to had leftover food and drink containers still in the refrigerator. Which meant what else would we find if we stayed in the room. We were given another room and there were shampoo and conditioner containers still in the shower stall. Made us wonder if the sheets had been changed or the just the beds remade.

Bad

Exceptional