Exceptional

Exceptional

Very good

Exceptional

Rooms are nice and a...

Liked: Enjoyed everything about the hotel and staff!!The bed and shower were very comfortable!The jacuzzi was amazing!!Breakfast was plentiful!Staff(Erica) is very professional and friendly Great customer service!
Disliked: The smoking area should be moved to a more isolated area. Room #168 is right next to the so-called designated smoking area. We can hear people talking right outside the window and loitering about. Wasn't comfortable with that?? Not the spot for social smoking? Need to relocate it.

Exceptional

Exceptional

disappointing we had two rooms...

Liked: We slept well and the room was clean
Disliked: did not have elevator Could not have coffee because couldn't drink the water or had to use bottled water to brush teeth.We are in our 80's and had a hard time getting up the steps. Were not told this in advance or we would have chosen a different place. Our granddaughter live there and she had drinking water. We thought we should have been given a discount and were promised a hot breakfast but that was not available either.

Good