Quality Inn & Suites Big Rapids near University Guest Reviews
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1.5 miles from Big Rapids centre |
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Gill Sat, 11 January 2025
Rude breakfast man
Liked: It was cozy n close to everything
Disliked: The staff at breakfast time He was rude made me feel as if we didn't belong approached me as if I was a person off the street he right away wanted my room number so that he could make sure I had a room there was so very rude
Debra Mon, 30 December 2024
Very good
Liked: The price was great, the room was clean and the bed was comfortable.
Disliked: The person at the desk the evening we checked in could barely speak English My husband couldn't understand him at all. Also, we had the complimentary breakfast at 8am the next morning , the eggs, potatoes and sausage were cold.
Stafford Mon, 30 December 2024
Enjoyed are stay very much...
Liked: It was good thank you
Parmenter Sun, 29 December 2024
Exceptional
Liked: The price was great, very clean and comfortable.
Patrick Tue, 24 December 2024
For the price it was...
Liked: Breakfast was good with some variety.
Disliked: Room was run down , bed had a dip in the middle , sofa bed/couch was old and uncomfortable.
Tran Tue, 17 December 2024
Exceptional
Ken Mon, 16 December 2024
Horrible. Stay away
Liked: Nothing
Disliked: Surprise expenses, rude staff, very unprofessional and inhumane.
Marlene Mon, 16 December 2024
Look above, will never go...
Disliked: Cold water in bathroom, had to let water run for more than 5 minutes to get warm. Heater wouldn’t heat up first night, second night it was extremely hot, couldn’t adjust it. Dirty floors, found garbage under ottoman, molding half off front door and could feel the wind from storm. Muffins were rancid at breakfast, coffee was nasty, eggs had no flavor, bedspreads were dirty, hair was in the bathtub. We wouldn’t use it. Paint was peeling, room definitely need update and a good paint job. It looked nothing like the pictures as in clean and nice. Made to feel like we were lying when telling front desk about the cold water. His remark was the previous people didn’t complain about it.😡. Will not recommend this place to anyone and will not go back.
Lisa Sun, 8 December 2024
Poor
Liked: Rooms are spacious
Disliked: Housekeeper walking into my room while I was undressed. Insisting she needed to fix a sink drain. I had to tell her to leave!
Patrick Wed, 4 December 2024
Exceptional