Bad

Liked: Nothing. There was absolutely nothing to like. Except for the manager or front desk clerk. He knew when I immediately checked out after looking at my room, that I didn’t need to explain why I had to leave.
Disliked: Everything. The pictures do NOT match at all. The location wasn’t it, it was empty and desolate. As we were walking in you can see from the outside it was dirty. The front desk doesn’t even match the pictures. The elevator, the hallways, the bedroom, carpets, curtains were ALL DIRTY. I didn’t even spend a night, didn’t even make it to an hour. I had to book another hotel immediately. Didn’t even get to take pictures cause I had to get out of there. That’s how bad it was

Passable

Yes

Overall was not happy with...

Liked: Bed was comfortable
Disliked: The smell. Looks somewhat ran down. When getting our deposit back they were unable to find it and front desk had an attitude when trying to locate our $100 deposit

Overall great stay except for...

Liked: We mostly liked the price for the night we stayed and the location was close to the Alamodome
Disliked: One of the reasons why we booked was because breakfast was included. We saw the breakfast set up in the pictures and were excited. Well, that wasn’t the case when we came down this morning to have said breakfast. There was cereal, yogurt and toast. That’s it. The picture has fruit, the waffle maker, the hot plates of hot food and all different kinds of pastries. We filled up on everything we could get that was available to us until FINALLY after we were full, the front desk lady brought out coffee and pastries. Like???? We were very displeased with that.

Very good

Disappointing

Liked: The property was clean
Disliked: Staff was not friendly. We were moved to different rooms first we were given somebody else’s room, 2nd move was because tv was not working. At one point the elevator stopped working. I will definitely not stay at a quality inn hotel again

Very good

Very poor