Polite and courteous staff.

Liked: Close to Rapids Theatre.
Disliked: Not too much around open or restaurants.

We found several beer caps in the room, one of which my son stepped on barefooted and cut his foot. There were also dirty Q-tips on the floor alongside the bed from someone cleaning their ears. Although dated, the rest of the hotel was clean. I would have the room maids step up on their job however.

Liked: Staff was professional and friendly and made it easier to overlook the lack of cleanliness.
Disliked: Room was dirty.

No Quality, No Toilet Paper.

Liked: Location
Disliked: They did not have toilet paper and asked me to come down to the reception to collect it. Staff showed no remorse, as if collecting toilet paper from the lobby is expected of guests. Overly entitled staff running this place and exploiting their location advantage. Breakfast was shit.

Very good

Pleasant

Great for a stay for...

Liked: The property quite literally has everything you need and is very comfortable. Staff excellent! Front desk quick, helpful and efficient.
Disliked: No concerns. I knew what I was booking and it suited my needs.

Pleasant

Liked: Location
Disliked: The crowd at breakfast

Very good

Passable

Liked: Plus ,Jacuzzi and pool
Disliked: Minus ,room was not clean

Great, budget-friendly stay close to...

Liked: Great location, just a 5 minute walk to Niagara Falls National Park. Clean room, and the staff was very friendly and helpful. When we arrived we noticed our vehicle would not fit in the parking garage, so she made accommodations for us to park in front of the hotel. We were not aware that breakfast was included until we checked-in, so that was a nice bonus. They had d.i.y. waffles, scrambled eggs, sausages, bacon, fresh fruit, toast, bagels, coffee, juices, and yogurts available.
Disliked: Parking lot behind hotel is very small. Laundry facilities were available but there was no laundry detergent available to purchase.

Very good