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Quality Hotel & Suites At The Falls eef - (888) 406-7656
Quality Hotel & Suites At The Falls, 240 First Street, Niagara Falls, NY -(888) 406-7656
Area: Niagara Falls
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BOOK ONLINE OR CALL - (888) 406-7656
3.15
HOTEL RATING: 
PLEASANT
3.15 out of 5 (1646 Ratings)
0.5 miles from Niagara Falls centre
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Hotel Description
This hotel features a flat-screen cable TV and free Wi-Fi. Maid of the Mist, offering boat tours of Niagara Falls, is 1969 feet away. Each of the rooms at the Quality Hotel & Suites At The Falls are equipped with a refrigerator, microwave, work desk and a coffee maker. A hairdryer and clock radio are also included in each room. This hotel offers an indoor pool and relaxing hot tub. The Falls Quality Hotel is 1804 feet from Seneca Niagara Casino and Hyde Park Golf Course is 3.7 mi away. Niagara Falls State Park is 1148 feet away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Karaoke
` Darts
` Chapel/shrine
` Heating
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` vending machine
` telephone
` alarm clock
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Ticket services
` Contactless check-in/out
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Xerox/fax in business center

Quality Hotel & Suites At The Falls Guest Reviews

Overall Average Score: 
Pleasant (3.15 out of 5)

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4

Very Good - 4.0 out of 5

Frank, Toronto, visiting The Rapids Theatre Mon, 20 April 2015

Polite and courteous staff.

Liked: Close to Rapids Theatre.
Disliked: Not too much around open or restaurants.

3

Pleasant - 3.0 out of 5

Jennifer V, Hamilton Sun, 10 March 2013

We found several beer caps in the room, one of which my son stepped on barefooted and cut his foot. There were also dirty Q-tips on the floor alongside the bed from someone cleaning their ears. Although dated, the rest of the hotel was clean. I would have the room maids step up on their job however.

Liked: Staff was professional and friendly and made it easier to overlook the lack of cleanliness.
Disliked: Room was dirty.

4.5

Wonderful - 4.5 out of 5

Tammy Sun, 9 March 2025

Short notice reservations, but had...

Liked: Great location! Just a hop skip and a jump from Niagara Falls view we could even see the Canadian skyline from our fourth floor window. The staff was friendly and the pillows were the most comfortable pillows ever great experience overall.

1.5

Poor - 1.5 out of 5

Kristen Thu, 6 March 2025

Not very clean

Liked: Good location
Disliked: Parking was limited even though we paid $30 for a parking pass. Very dirty rooms, even holes in the wall. was very disappointing

1.5

Poor - 1.5 out of 5

Omry Sat, 1 March 2025

Poor

5

Exceptional - 5.0 out of 5

Marilyn Sun, 23 February 2025

Exceptional

3.5

Good - 3.5 out of 5

Scott Mon, 17 February 2025

Good

5

Exceptional - 5.0 out of 5

David Tue, 11 February 2025

Exceptional

1.5

Poor - 1.5 out of 5

Patti Mon, 13 January 2025

Poor

Liked: Bartender very rude to myself n 2 kids ages 13 n 1, ice machine broken on 4th floor etc this place has gone down hill n I have stayed there quite a few times
Disliked: Breakfast, pool n hot tub

0.5

Poor - 0.5 out of 5

Abhishek Sun, 8 December 2024

No Quality, No Toilet Paper.

Liked: Location
Disliked: They did not have toilet paper and asked me to come down to the reception to collect it. Staff showed no remorse, as if collecting toilet paper from the lobby is expected of guests. Overly entitled staff running this place and exploiting their location advantage. Breakfast was shit.

4

Very Good - 4.0 out of 5

Lore Sat, 30 November 2024

Very good

3

Pleasant - 3.0 out of 5

Greg Mon, 18 November 2024

Pleasant

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Quality Hotel & Suites At The Falls 240 First Street, Niagara Falls, NY