Not great at all

Liked: Nothing
Disliked: Place is way over priced! I would say it’s a 3 star hotel at the most. Parking was impossible to find, it’s on whole other street. The staff were useless, took at least 4 calls to get through to reception. Can’t open a window for air. Shower sprays across the room. Overall it was not a good experience especially for the price.

A must-stay for a nice...

Liked: The Japanese style bathtub is incredible, furnished like a dream and it's in the heart of everything.
Disliked: The view was decent but nothing exceptional.

Disappointing and overpriced

Liked: Location
Disliked: Service was so so poor, we couldn’t get through to room service and had to head out at 10 for food

Exceptional

Superb

Stylish and secure - fun...

Liked: Quirky colourful classy historic building and rooms. Comfortable bed., although the bedside light did not work on last night. The restaurant was excellent and the breakfast room first rate. I particularly liked the crab omelette but everything on the menu looked good. Very lovely, friendly and helpful staff. I felt very much at home as did my friend. As for the location, so city central especially for high end window shopping. The beautiful Queen Victoria Building is just around the corner. The ease of getting a taxi. That was almost instant thanks to staff and the young woman on the street.
Disliked: The lack of a makeup - shaving mirror inthe bathroom. The lighting was darkish and confusing and very weak at the long mirror, The minimal healthy options in the minibar eg OJ. Mostly strong alcohol. No plates or cutleryfor snacks. But overall a very comfortable room with two comfortablearmchairs. The rain shower did not suit me and the hand held option was trickyto use.

Exceptional

Superb

Liked: Stylish well presented room
Disliked: Room was very dark

Pleasant

Liked: Great location and staff are lovely.
Disliked: The property is definitely dated and needs maintenance. My room was only serviced once over 3 days stay. Upon check in the room was dirty. The towels had the stench of massage oil. Everything replaced when asked, but I expect more for the price I paid. Very very poor.