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Q1 Resort and Spa eeeef - +61-370-732-900
Q1 Resort and Spa, 9 Hamilton Avenue Surfers Paradise Gold Coast Queensland Australia 4217, Gold Coast -+61-370-732-900
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BOOK ONLINE OR CALL - +61-370-732-900
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (2205 Ratings)
0.5 miles from Gold Coast centre
BOOK ONLINE OR CALL - +61-370-732-900
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Hotel Description
Q1 Resort & Spa's Skypoint Observation Deck rises 755 feet above Surfers Paradise with 360° views over the Gold Coast hinterland Pacific Ocean and Byron Bay. Recreation options include the Q1 Spa heated lap pool two lagoon swimming pools steam and sauna rooms a well equipped gymnasium BBQ facilities and even a mini movie theater. Each apartment feature a kitchen with oven stove top and fridge laundry facilities and a TV with cable channels. All accommodations features private bathrooms a spa bath complementary WiFi as well as access to free on-site parking. Some also offer a balcony or ocean views. Q1 Resort and Spa now offers a Presidential Penthouse taking up an entire level and boasting a swimming pool two roof-top balconies and views of the Pacific Ocean Gold Coast and beyond. There is a sauna and a private theater with lounges a TV and surround-sound. There are 4 restaurants on-site namely Asami Teppanyaki Skypoint Observation Deck - Bistro & Bar Longboards Eatery & Bar and Osaka Kaiten Sushi. Limited Chinese speaking staff are available.

Check-in time: 14:00   Check-out time: 10:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
x
Free Breakfast
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Free Parking
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` BBQ facilities
` Heating
` Fax/photocopying
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Heated pool
` Massage services
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Convenience Store
` Non-Smoking Rooms Available
` Public transport tickets
` Outdoor furniture
` Kids' pool
` Sun loungers or beach chairs
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Grocery delivery
` Food delivery
` Electronic room key
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Fitness center
` Hot tub/Whirlpool
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Soundproof rooms available
` Spa services
` Spa/sauna
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Indoor parking (charges may apply)
` Shuttle service (charges may apply)

Q1 Resort and Spa Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Melemoala Wed, 12 March 2025

Superb

Liked: Location size of room

3.5

Good - 3.5 out of 5

Chris Wed, 12 March 2025

Safe place to ride the...

Liked: It was safe with big rooms with an amazing view.
Disliked: The beds

4

Very Good - 4.0 out of 5

Chris Wed, 12 March 2025

Fun safe place

Liked: I loved the location its so close to the brach, also the rooms are so big and spacious with an amazing view.
Disliked: The beds were not the best I could feel the springs its time to replace them.

4

Very Good - 4.0 out of 5

Ashley Tue, 11 March 2025

Very good

5

Exceptional - 5.0 out of 5

Yuhan Tue, 11 March 2025

Exceptional

Disliked: Waiting too long for the elevator!

2.5

Fair - 2.5 out of 5

Kristy Mon, 10 March 2025

Passable

Liked: Cleans nd comfortable
Disliked: I know we were in the middle of bad weather I did call to check if the stay was still fine to come down and i didn’t get told that pretty much nothing would be available but us staying in the room. That sky point and restaurant wouldn’t be open. I may have rebooked as it was for my husbands birthday and all we did was sit in the room.

5

Exceptional - 5.0 out of 5

Anne Mon, 10 March 2025

We will return to Q1....

Liked: The property and staff were absolutely sensational. We were there for a week during the cyclone that hit the Gold Coast and everything was really wonderful (except for the weather). Staff couldn't have looked after us any better and we felt very safe in our apartment (on the 39th floor).
Disliked: only the weather. Everything in the area was closed because of cyclone - shops, transportation. Everything. We still enjoyed our holiday as our apartment was so very comfortable so we just "chilled" for the week.

4.5

Wonderful - 4.5 out of 5

Rachel Sun, 9 March 2025

We will definitely stay here...

Liked: Great big open living spaces, great amenities, perfect location, pool was wonderful
Disliked: Uncomfortable pillows

1.5

Poor - 1.5 out of 5

Jamie Sun, 9 March 2025

Hmmmmm!

Disliked: I was extremely disappointed with my stay at Q1. Given its reputation as one of the most famous accommodations in the Gold Coast, I expected a true 5-star experience. However, the reality fell far short.Firstly, there was no standard room service, and any additional services or amenities came at an exorbitant cost—up to $278 per service. On top of that, guests are expected to clean their own rooms and take out their bins, with the threat of a $1,000 fine if it's not done to their satisfaction. This was quite unsettling, especially considering the premium price we paid, expecting a luxurious and hassle-free stay.One of the main reasons we chose Q1 was its gym, indoor pools, and steam room, but these were closed for two out of our four-day stay due to "weather conditions." This made no sense to us, as people were walking around freely, and these facilities do not require staff supervision to remain open.Additionally, we had specifically requested a beach-facing room, but our assigned room was on the side with a limited view. Despite higher floors being available, we were given no choice in the selection.The cleanliness was also unacceptable. The toilet bowl was filthy, the benchtops had visible fingerprints, the body wash container was empty, and there were no bin liners provided—despite their requirement for guests to manage their own waste.To add to the frustration, when we requested a two-hour late checkout, we were informed that no one was booked immediately after us, yet they could only offer one additional hour for some strange reason, which hardly made sense. And at the end, the lock broke on us we couldn't get into our room and luckily we could wait around for 1.5 hrs to get it open !!Q1 seems to charge based on its height and reputation, but it falls significantly short compared to other 5-star hotels in the area.

0.5

Poor - 0.5 out of 5

Roberts Sat, 8 March 2025

Bad

Liked: Everything but the staff
Disliked: The staff were extremely rude and unapproachable.

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Q1 Resort and Spa 9 Hamilton Avenue Surfers Paradise Gold Coast Queensland Australia 4217, Gold Coast