Exceptional

Always excited to stay here,...

Liked: The location and view from the rooms is second to none. The walking trails and water sports are a main attraction for me. The amenities are plentiful and the staff is excellent. We have stayed here before and I always am excited to return.
Disliked: Someone smoking pot in the suite beneath us made us go back into our suite and miss a beautiful evening on our balcony. :( unfortunately we had to also leave the property the first night here due to the wildfire in Jasper. The front desk manager was so kind when we were evacuated and was only concerned about how fast we could leave and find safety . Thank you for your kindness. We were refunded in full for the 4 days we were booked in for, with no hassle.

Beautiful, peaceful resort!

Liked: Gorgeous setting, loved the amenities
Disliked: Nothing the property could control. We were unable to stay our second night due to the fire evacuation.

Exceptional

Superb

Superb

Very good

Pyramid Lake was like adult...

View from balcony is so...

Liked: - View from room and balcony is pyramid lake. It is so beautiful- Staff is so friendly and helpful- There is an ice machine. It is very good for summer!- Boat rental for free for all hotel guests- Car parking is in front of the building and it is free. It is so convenience- We had to evacuate from Jasper because of wildfire and we pray for the hotel and Jasper to overcome this hard time.
Disliked: - Low water pressure of shower- No dish washing machine