Pug Seal Allan Poe, Miguel Hidalgo

We booked here because our...

Liked: The location of the property is good and near shops and restaurants
Disliked: Our room was in a building next to the original building. Our room had small window to the staircase. Most of the staff that were at the front desk could not help us with information that we needed or could not help us. There was a leak in the sink that did not get fixed while we were there. There is no phone in the room that connects to the front desk so we had to walk down to ask for anything.

Superb

Liked: Beautiful suite in the new part of the building. Loved the honour bar and breakfast was excellent. Short walk to great restaurants and watering holes. Very friendly staff as well.
Disliked: There.was a very loud mechanical room on the other side of the wall that woke us up at night. I hope they looked into the issue as thenroom was spectacular.

Beautiful spot in a beautiful...

Liked: After switching last minute from a subpar Airbnb in Roma Norte this place was like a breath of fresh air! Super clean. Super comfy. Super cool. And close to lots of good food and shopping. And the staff were great!
Disliked: The wait was a bit long at breakfast. One day I took breakfast early and it was quick. Another day I guess I hit the rush, cuz it took longer than I had hoped. That being said, I would absolutely stay there again.

Enjoyfull location.

Liked: Exceptional service. Fantastic breakfast.

Superb

Recommended

Liked: Great location - close to good restaurants and very nice Polanco neighbourhood. Initial room without windows poosible to open - changed to smaller but nicer room with balcony. Excellent breakfast!
Disliked: Bad ventilation in first room.

We loved this beautiful historical...

Liked: This is a beautiful unique hotel, a renovated mansion in the lovely neighborhood of Polanco. Our suite on the top floor was huge and sunny, super comfortable with historical details like decorative ceiling moldings. Two bathrooms! We enjoyed the robes and slippers, all with a cute logo of the hotel. The ground floor had a lounge area with generous snacks provided daily like fresh juice, sweet rolls, fruit, and peanuts. We also enjoyed the bicycles, no extra charge, which we rode to beautiful Chapultepec park, 10 min away. The breakfasts were exceptional, a generous selection on the menu with fresh juices, and coffee selections. Our waiter Johnny was so friendly and helpful, Israel was always helpful too and Karen the concierge was lovely.
Disliked: The overall ceiling lighting in our suite was dim in the main room and especially the bathroom, and it would have been better to have some standing lamps also. Also the fabulous double shower was lousy in that the pressure went up and down and even completely off at times. We only used the shower in the second bathroom which was excellent. The door to our suite was sticky and required frustrating maneuvering to get it to lock.