Highly disappointed with my stay.

Liked: The staff was friendly and very helpful.
Disliked: The rooms designated to people who book through a 3rd party site was horrible. The furniture in the room was stained and old in appearance, stains on shower curtain and bed linen. The staff did change the room but it wasn’t much better. The tub had hair in it, had to flush the toilet several times. The pictures of the room was nothing like the actual stay and for almost $500 for one night definitely wasn’t worth it. I even paid extra to upgrade my room and was still disappointing. Would not book again when in Providence.

Exceptional

For $387, I was expecting...

Liked: Quietness
Disliked: Bed was hard! $30 for parking in an outdoor lot. We were put in old part of hotel.

Below average for a Marriott.

Liked: Easy to get to.
Disliked: Don’t know if the rooms on the 5th floor were all like mine but pretty shabby. Big rips in the curtain sheets, run down, scuffed furniture, creaky beds, old air conditioner units, poor decor. Very run down carpet in parts of the hotel. It’s like 1/2 upscale, 1/2 ghetto. Not worth a $500 rate at all.

Went to the Roger Williams...

Liked: Everything was absolutely fabulous

Not impressed. Luxury price for...

Liked: Location
Disliked: The water in the shower was not hot, the parking was not included in the price of the hotel. On booking.com i was charged 504 and my credit card statement now says 596.00. Overall I was not impressed based on price. Will look for an AirBNB next year.

Exceptional

Comfortable and pleasurable

Liked: Very clean and staff was kind and helpful always!!!
Disliked: Nothing …everything was excellent!

Very good