Beautiful family friendly hotel close...

Liked: Excellent reception staff. We arrived fairly late but still managed to have dinner. The very friendly receptionist left the completion of check in until after we had eaten.Layout of restaurant area was very well planned .Design of bedroom corridors made whole area very quiet and private.. Bedroom and bathroom were spacious although the design of the hand shower attachment made it alnost impossible to use without it being demonstrated. Lifts were attractive and there were more than enough.Location is some way from the centre of Roquetas but with a good bus service and right on the promenade.
Disliked: Although food was of good quality with plenty of choice, I would like to have seen more fresh fruit and artisan bakery products.. Also more meat and fish cooked to order.The hotel was primarily geared to all-inclusive. We were half board and sometimes felt like second class citizens. We had family staying at the hotal at the same time as us but we were not able to join them at a meal at the Asian restaurant..

Highly recommend this hotel for...

Liked: My wife and I thought the staff where exceptional and will to go out their way to help. The room was always cleaned very well. The pool and all amenities where always well look after and to a high standard. We both really enjoyed our stay.
Disliked: There really wasn't much we didn't like.

Superb

Exceptional

Liked: Plenty of choice at every meal. Drinks were branded, not cheap imitations. Location right on beach front
Disliked: Didn't find anything to not like about this place.

Perfect relaxing week, will return.

Liked: Cleanliness, restaurant food variation.
Disliked: Breakfast choice good however good only warm.

Boring and no atmosphere

Liked: Entrance appealing. Location was ok. Nice view
Disliked: Bed the worse I have had, old and uncomfortable. Rooms need updating. Bathrooms need updating. No service of drinks, ice etcThis hotel is possibly a 4* no where near a 5*.

Clicking AC

Liked: Lovely and clean with good facilities,staff were brilliant and the all-inclusive was very good.However the rooms do not have that 5 star standard
Disliked: AC when switched off, clicked every minute non stop. requested a room move cost extra 250 euros as moved to one bed apartment and disconnected bedroom ac. Was told that every room has this problem with clicking, never experienced it before.

Great place to stay and...

Liked: Excellent facilities and very clean. Staff were friendly and professional. The food was great.
Disliked: All the drinks were a poor quality. All spirits used were not the standard brands. The staff had no idea about any cocktails. Really disapointed

Great hotel! We truly enjoyed...

Liked: Wonderful location. So peaceful but a lot of infrastructure around - cafes, restaurants, shops etc. Beach is perfect, very wide. Great hotel with everything you need to have a fab rest.
Disliked: Nothing. Maybe, a little more communication/information about half board rules. Very little information and we had to find out as we went along, therefore paid almost €6 for 2 half glasses of Fanta at dinner.