Very good

Hamburg STP

Liked: environment/location
Disliked: breakfast optional for price paid

Clean, close to nightlife, ideal...

Liked: Clean quiet close to nightlife easy check in.
Disliked: No kettle for a morning cuppa

Good

Good

Liked: It's reasonably priced and great location for getting around Hamburg. I only stayed one night and it was fine. The early check-in option is great and it meant I could nap and freshen up before heading out in the afternoon.
Disliked: The bathroom wasn't very clean and there was pink dye stains all over the shower and toilet. The doors are also very loud as you have the slam them to close them. I was woken up several times from this. Also the rooms weren't very soundproof...I could hear people watching TV!

our stay was ok, staff...

Liked: staff were very friendly and helpful. Lovely to receive good service. Drinks near to reception were fabulous and compensated for no having drinks in the room.
Disliked: it’s a shame the area wasn’t great and it would be nice to have some drinks provided in the room.

Very good

Very good

Liked: Very nice room
Disliked: No glass in the bathroom

Poor

Liked: breakfast
Disliked: my friends needed to access my room and left my key with reception. I returned later to see my key on the reception desk with a post-it sticker with my room number on it. The desk was unattended and anyone could have taken the card from the desk. Fortunately they hadnt done so by the time i arrived. Also, the hotel reception is on the first floor and you cannot enter without a key, which causes needless confusion when you first arrive. You have to ring to get in and they were not responding to phonecalls.