Even though the room was quite small I enjoyed my stay very much and I would return if I get the chance. Overall a very nice time.

Liked: The proprieter and staff were polite and easy to talk to.
Disliked: The toilet area was a bit small.

We arrived 30 minutes before our check in time and were shown straight to our room. After travelling for 2.5 hours I really wanted a coffee, and there was a kettle in the room which was a bonus. The iron and ironing board was great - saved me having to walk to reception like a lot of chain hotels. The bed was comfy and the shower was lovely - no hot and cold water, just hot water straight away! The rooms were quiet, no street noise which I was expecting. The breakfast wasn't amazing but I wouldn't knock it. The coffee wasn't nice - it tasted like it had been stood for a while, and probably had been, as we came down half an hour before breakfast would finish. I would have preferred instant coffee instead of stale coffee. The food was nice but I would have preferred more options. All in all a good hotel for the price and I will be staying here again, should I ever come to the O2 again - the location is great if you're going there - 5 minutes on the tube!

Liked: The room was clean; tea and coffee facility in the room; the shower; free wifi; good TV; quiet location.
Disliked: The breakfast wasn't great but I wouldn't say bad.

Exceptional

Exceptional

Value for money.

Liked: Friendly staff. Clean rooms.
Disliked: Free breakfast wasn’t available until 7pm. Due to course I was having to leave at 7 so an earlier option for breakfast would have been appreciated.

Exceptional

Liked: Clean, hell and elegant room. For one person it was definitely spacious enough.(There is a library 1-minute away, free membership available.)
Disliked: Once you master how to get warm water from the shower you will enjoy hot water.For breakfast I was offered a short menu, in 4 mornings I enjoyed all the varieties one could think of from the offer.

Very good

Liked: The rooms were nice and clean, I stayed in the annex over the road
Disliked: Very helpful staff

Exceptional

Liked: Our second stay here and you can't go wrong, we like it here. We stay in the main property not the Annex.
Disliked: Pillows are a bit lumpy for me but I bring my own.

practical for a short business...

Liked: room was spacious and the staff was nice
Disliked: location is far for everything; bathroom not cleaned well during stay

Lovely stay. Great location for...

Liked: Clean
Disliked: N/a

Good

Liked: the staff were friendly and helpful from booking to check out
Disliked: the beds are a little small and the quilts could be bigger, having said that my husband and I are not the smallest of people so this is just our preference, the gap at the end of bed to walk round is small too, again this is just preference