Even though the room was quite small I enjoyed my stay very much and I would return if I get the chance. Overall a very nice time.

Liked: The proprieter and staff were polite and easy to talk to.
Disliked: The toilet area was a bit small.

We arrived 30 minutes before our check in time and were shown straight to our room. After travelling for 2.5 hours I really wanted a coffee, and there was a kettle in the room which was a bonus. The iron and ironing board was great - saved me having to walk to reception like a lot of chain hotels. The bed was comfy and the shower was lovely - no hot and cold water, just hot water straight away! The rooms were quiet, no street noise which I was expecting. The breakfast wasn't amazing but I wouldn't knock it. The coffee wasn't nice - it tasted like it had been stood for a while, and probably had been, as we came down half an hour before breakfast would finish. I would have preferred instant coffee instead of stale coffee. The food was nice but I would have preferred more options. All in all a good hotel for the price and I will be staying here again, should I ever come to the O2 again - the location is great if you're going there - 5 minutes on the tube!

Liked: The room was clean; tea and coffee facility in the room; the shower; free wifi; good TV; quiet location.
Disliked: The breakfast wasn't great but I wouldn't say bad.

Very good

Brilliant

Exceptional

Short, I left and booked...

Liked: Absolutely disgusted at paying over £500 for 2 nights at this place. I have never felt so unsafe travelling alone. So much so that I left the property and booked a different hotel, and had to get an Uber as it was not safe to walk back to the tube station!
Disliked: Safety, shared balcony with next door, and to an open stairwell, location not good

Good

Exceptional

Liked: Good customer service and was offered free breakfast

Good

Exceptional

Very good