President Abraham Lincoln - A DoubleTree By Hilton Hotel Guest Reviews
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0.3 miles from Springfield centre |
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Mary, Galesburg Wed, 3 April 2019
Liked: Room was clean.
Disliked: Disappointed in the restaurant - would have liked to have had a hot breakfast away from my room.
Patricia Mon, 3 March 2025
Very sad experience.
Disliked: We are very unhappy with this hotel. We had reserved for two nights, but my husband became very ill and we needed to leave a night early. He was admitted to the hospital with pneumonia. The hotel told me I needed to contact booking.com to adjust the charges. Booking.com contacted your hotel and the agent was told by the hotel they would not refund the second night’s charges. This is disgraceful and unforgivable; the staff was totally unkind and dispassionate.
Lisa Wed, 19 February 2025
Exceptional
Michelle Fri, 7 February 2025
Superb
Liked: location
Disliked: air vent was dusty
Andrew Wed, 29 January 2025
Not the newest place, but...
Liked: Excellent location if you want to visit Abraham Lincoln’s house and Presidential Museum. It’s a 40-or-so minute walk from Lincoln’s Tomb. I took an Uber there but walked back. Room was spacious and comfortable. Evening meal in the restaurant was delicious. Alex at Reception gave me a complimentary breakfast voucher after being unable to assist with an issue prior to check-in. Excellent customer service, that. I’ve read comments about crime in the area. I saw no signs of it. Felt perfectly safe at all times.
Disliked: No grocery stores around. Hotel mini-mart was ok. Luckily I walked past a supermarket on the way back from Lincoln’s Tomb. Pool was closed for maintenance. Little bit pricey, I thought.
Amy Sun, 29 December 2024
Not relaxing at all
Liked: The location
Disliked: The elevator took way too long, you could hear the noise in the hallway, no refrigerator or microwave in our room, and the staff forgot to give up our coupons for complimentary breakfast
Clint Wed, 11 December 2024
Back inTime. Not!
Liked: It was pretty when you walked in the door but the decor wasn't as I thought it would be more abraham lincoln looking.
Disliked: A lot of crime in the area
Ellen Sat, 7 December 2024
Exceptional
Jennifer Thu, 5 December 2024
Superb
Liked: Friendly staff, good size rooms and bathroom
Disliked: Slightly outdated rooms
Ott Thu, 14 November 2024
We were there for the...
Liked: The location was excellent because we was at Wes center
Disliked: The price for the rooms versus the location I feel was high
Freitag Thu, 14 November 2024
this is YOUR Hotel!!
Liked: Uber clean and very high-end!