I won’t stay again or...

Disliked: More room to go to washroom

Very good

Good

I suggest booking.com not offer...

Liked: The staff member at the desk was friendly and tried to get us a better room, but all rooms were horrible
Disliked: The first room's lock didn't work, the second has a truly nauseating smell coming from the bathroom, which filled the whole room. The third room was better but was the floor was full of small ants. The rooms are small and stuffy, I have stayed at other Premiere Classe hotels (and similar brands in France) so expected the room size and type we received, but this building is in serious need of renovation. BTW it is 5 km from the airport, the shuttle bus is irregular and a pre-dawn taxi ride cost us 30€! It would have been cheaper ( and much more comfortable) for us to stay in Marseille or Aix and take a taxi to the airport from there.

Bad

Disliked: The hotel took from my account a holding fee of 114 usd, I was told that the hotel would return the money within one day.It's now coming to a week and I have not yet received the money on my account.This is a problem to myself and others. Can the hotel please refund the money.

Passable

Liked: The bed was very comfortable. The staff was kind. The parking was also good.
Disliked: The toilet/shower area was the same as in a caravan. It was like camping.The room hasn't a good light. Several small side-lamps but any central illumination, therefore the room was quite dark.

absolutely horrible never again!

Liked: leaving
Disliked: Arrived 2am off flight. Gate locked. Had to wait for the night manager to get out of bed and let us in. He was dressed like a slob wearing slippers and no smile at all. Went to room. The smell was horrendous. The bed like a rock. Went back to wake the guy up who gave us a key to another room only marginally better. 3am .. as he said .. we had no choice but to stay. Left early in the morning after a bad night's sleep. NEVER AGAIN!!!!!

Was ok

Liked: It was good for a short night sleep. I booked because I had a very early flight and the location close to the airport was convenient
Disliked: The rooms need improvement of the lightning

Avoid restaurant at all cost,...

Liked: The driver from the shuttle who picked us up was friendly and nice, he does the reception at the hotel too and was patient and professional. He is the only positive point I could find.
Disliked: The restaurant Kyriad is awfull, staff is not friendly, we had to send the steak twice as it looked and smell suspicious, for the least. For this price it's extorsion and we didn't enjoy any of it. Horrible experience, we will never ever again come back.Room was smelly and lighting very poor. Other than that you get what you pay for, that's a Premiere Classe so you don't have high expectations. I think shuttles should be free or at least a special price for families and I think shuttles should be available through the night. Lots of flights leave at 6 am hence why you book a hotel near the airport. As a family of 5 we had to order 2 taxis, it was impossible to book a taxi for 5.