Superb

Liked: Renewed hotel. The smell of new furniture attracts enough.
Disliked: Very small room

Very good

Exceptional

Bad customer service

Liked: Despite the poor communication with the staff, my room was clean, it was quiet, the hotel is up to standards and near a supermarket and only 10 minutes drive to Geneva airport. Which was the purpose of staying here. I would definitely sleep here again but I hope your staff fix their communication skills.I recommend this place to anyone looking to stay but you'll have to put in the heavy lifting following up on your airport shuttle transfer reservations....you really need to follow up or you'll be disappointed.
Disliked: TERRIBLE TERRIBLE COMMUNICATION! Sent 3 emails reserving my airport shuttle - no email response even after following up with multiple calls.I had to wait for 30 minutes for my shuttle - which, before, I had to call them and the gentleman that picked up the call, was not aware of this arrangement 🤷🏽‍♀️It can be very stressful, coming to a new country, booking a hotel that prides themselves in having airport shuttle but don't respond to emails and are frankly poor in communication.I had to play a guessing game on which shuttle is mine because they don't communicate how long the shuttle will be or what color or number plate it is.

Exceptional

Exceptional

Very good

Great stay!!

Liked: Convenience and price. The staff was helpful and kind were happy to do their job. I appreciated both teams in the evening and morning who served a light dinner and breakfast. Thank you!

Did the job

Liked: Price, parking
Disliked: No reception.